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Date/Time: Sun, 19 May 2024 01:42:55 +0000



install custom study 32 bit vers to my Sierra Charts, big problem oneline help

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[2019-05-29 15:14:37]
User364859 - Posts: 26
Hello

I have purchaised a 30 day custom study from Sierra Chart custom study store. But me and the provider of this study are not able to install it on my Chart. I have an Fxcm live account and an fxcm demo acount running.
So I ask you for remote assistence. I seems also to be a proble with the 32 bit verson. When I load the SierraChart shortcut wiht out the 64, that means it should be the 32 bit version, on the help about windows it shows 1929 64 bit (27214M) verson.
So please contact me for a oneline session. I will also pay for that if nessecary.

Thank you for quick urgent answer

Walter
Date Time Of Last Edit: 2019-05-30 15:49:43
[2019-05-30 15:51:04]
Sierra Chart Engineering - Posts: 104368
Who is the provider? They need to contact us directly about this and so we can give them some guidance. They need to explain what the issue is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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