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Date/Time: Mon, 06 May 2024 05:02:01 +0000



No Account Specified Error

View Count: 684

[2019-05-28 12:01:11]
User813860 - Posts: 5
I am receiving an error message saying "No Account Specified" only on the NQ chart - settings appear the same as other charts which do not have the error message. How do I fix this issue?
[2019-05-28 12:03:30]
Sierra Chart Engineering - Posts: 104368
Provide us the actual order rejection message line. Refer to:
Support Board Posting Information: Providing Lines From Trade Service Log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-05-28 12:14:01]
User813860 - Posts: 5
As requested:
ActivityType  DateTime  Symbol  OrderActionSource  InternalOrderID  ServiceOrderID  OrderType  Quantity  BuySell  Price  Price2  OrderStatus  FillPrice  FilledQuantity  TradeAccount  OpenClose  ParentInternalOrderID  PositionQuantity  FillExecutionServiceID  HighDuringPosition  LowDuringPosition  Note  AccountBalance
            
Order  2019-05-28 05:47:07.933    Flagging orders waiting for service update. Account: No account specified                Unspecified      None
[2019-05-28 12:18:45]
Sierra Chart Engineering - Posts: 104368
This is nothing to be concerned with. For that particular update there will not be an associated account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-05-28 12:23:14]
User813860 - Posts: 5
The issue is trades are not being completed. Is there a different setting I need to check?
[2019-05-28 12:36:27]
Sierra Chart Engineering - Posts: 104368
Is there an order rejection showing up in the Trade >> Trade Service Log when you submit an order?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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