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Date/Time: Mon, 06 May 2024 03:26:43 +0000



Bitmex order book issues

View Count: 651

[2019-05-27 12:27:11]
User619308 - Posts: 7
Once again there is orderbook issues, which is more than disapointing, every time when there was bigger move orderbook gets broken so I can't use my custom trading study, so in fact I have losses from that reason. I understand that Bitmex has crappy api, and troubles with stability, but when I pay for software I reckon that I have right to expect that I will able to use them and make profit. SierraChart is great per se, but Bitmex connector is sometimes realy shitty. Can you solve problem with orderbook while a big moves?
Same issue as here: BItmex ticker and orderbook issues
[2019-05-27 13:34:21]
Sierra Chart Engineering - Posts: 104368
The problem is on the BitMex side. That is definitive. We will reset the connection to BitMex.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-05-27 13:37:01]
Sierra Chart Engineering - Posts: 104368
This comment is 100% about BitMex only:
but Bitmex connector is sometimes realy shitty.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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