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Date/Time: Thu, 02 May 2024 19:49:09 +0000



Trading on chart Trade orders and position window

View Count: 686

[2019-05-23 12:20:07]
User364859 - Posts: 26
Hello

When I trade on the trading window or with right click, it makes the orders, but on the Orders and position windows, status, all trades stey "open" an after i short time, these open trades where deleted. Waht is wrong, and have you a good instruction or check list, how to configure the trade window on the chart and on which side is which parameter to set?
I is very regrettably , that you don't use a phone or skipe for the customer service, that would be much much easier

skype: xxxxxxxxx

Thank you
walter
Date Time Of Last Edit: 2019-05-23 21:52:53
[2019-05-25 14:03:26]
Sierra Chart Engineering - Posts: 104368
This is explained here:
Trading Information Windows: Automatic Clearing of Orders
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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