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Direct MessagesDate/Time: Sat, 18 May 2024 06:01:54 +0000
Problem with Custom Study
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| [2019-05-23 00:24:47] |
| User707404 - Posts: 34 |
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I was using a custom study (dll file) in an existing chart. I decided to add some old charts that I wanted to review from a backup drive I had moved charts to. I moved several chart files and some dll files to my current file: SierraChart\SierraChartTransActMA\Data\ Then when I went back to my current chart one of my custom studies that I have had for years was gone from my chart. When I went to look for the custom study there unfamiliar text added to each dll file - "The advanced custom study C:/SieraChart..... dll version is unsupported.". I attached a PDF of the image of what now comes up. My question is can I get the original dll file back into the custom study location so I will again have access to the custom study? I would pay for support to come into my computer and do a remote repair if possible. There are several I moved over and all have the same problem in the PDF file they start with "The advanced custom study C:/SieraChart..... dll version is unsupported." Thanks. Robert Steward - I sure hope you can help me. |
 Sierra Chart Custom Study problem.pdf - Attached On 2019-05-23 00:16:32 UTC - Size: 171.11 KB - 262 views Attachment Deleted. |
| [2019-05-23 01:40:19] |
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If the DLL has been overwritten we don't know how we can help get it back. Can you get it from the original provide or are you able to contact them? Custom studies compiled with version 1224 and earlier are no longer supported in recent versions of Sierra Chart but the developers of those just need to recompile them for the current version and higher. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-23 01:41:27
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