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intraday VIX

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[2019-05-21 23:14:49] #1 [Go To First Post]
User521325 - Posts: 7
HOW DO I GET INTRADAY VIX CHARTS????? CAN SOOMEONE HELP ME???? I WENT THROUGH THE STEPS YOU EMAILED AND IT IS NOT WORKING!!!! CAN SOMEONE CALL ME PLEASE??? THIS IS FRUSTRATING

[2019-05-22 00:11:59] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes this is a frustrating process due to tight market data controls by the source provider which is the Chicago Board Options exchange. You have to pay for and activate the Sierra Chart Exchange Data Feed. The cost is going to be about 25 USD per month. Is that ok? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-22 00:12:20

[2019-05-22 03:32:19] #3 [Go To First Post]
User521325 - Posts: 7
Ok Thank You. I have added funds to my account with Sierra. My next question is , "can I get VIX Cash intraday charting if I use AMP with CQG. Apparently CQG does not offer Cash VIX, only VIX futures, so Is there a way to get the VIX Cash through you (Sierra) while still using AMP as my broker?

[2019-05-22 05:16:59] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes you can access it. But it is $25 a month between the cost of the data feed and also for the exchange fee. We will get this set up for you tomorrow. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-22 05:17:15

[2019-05-22 19:56:21] #5 [Go To First Post]
User521325 - Posts: 7
Im still not getting $VIX(cash) intraday only end of day data. Please contact me or send exact steps I need to accomplish this. FYI I use AMP / CQG. If I supply you my tel number can you call me? or can I contact you?

[2019-05-22 21:28:01] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We apologize we got behind on this but we are taking care of this now for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-05-22 21:33:35] #7 [Go To First Post]
Sierra Chart - Max - Posts: 5605
Please update your account details here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo Including Full Address and Phone Number. This is required for exchange compliance reasons. Let us know when done. Sierra Chart Support Date Time Of Last Edit: 2019-05-22 22:33:39

[2019-05-23 00:28:05] #8 [Go To First Post]
User521325 - Posts: 7
I updated and changed password..

[2019-05-23 03:02:30] #9 [Go To First Post]
Sierra Chart - Max - Posts: 5605
You have not put in a phone number as we asked in the previous post. Please update your details to include a valid phone number. The next step would be to complete the agreement linked from this page: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Agreements Do let us know when both steps are completed. Sierra Chart Support Date Time Of Last Edit: 2019-05-23 03:03:04

[2019-05-23 15:49:29] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This setup has now been completed, you can now open a chart for $VIX. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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