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Date/Time: Fri, 19 Apr 2024 01:07:23 +0000



Help! Loss of Cumulative Delta Information Upon Reloading Intraday Chart!

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[2019-05-17 04:45:13]
User164231 - Posts: 278
Hi, I have recently include my preferred symbols on intraday file upload list on global setting, but since I upgrade to latest version all my Volume and Trade CD data are gone whenever I reload intraday chart.

The reason I am reloading is because I am also missing chart data from March 7 to April 3 (intraday). I have loss too much money due to this frustrating problem please help!
[2019-05-17 04:58:42]
Sierra Chart Engineering - Posts: 104368
You are using Interactive Brokers. Make sure you are using the Sierra Chart Historical Data Service:
Interactive Brokers Trading Service: Using Sierra Chart Historical Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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