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Date/Time: Fri, 26 Apr 2024 09:08:10 +0000



not able to download newest version

View Count: 698

[2019-05-16 06:35:29]
User13065 - Posts: 6
NOTICE: The version you are running is no longer supported. A request for the latest version has been started. The installer will begin when the download is complete. Time: 06:31:58 AM error message last 3 days. triied donloard button , error mesage not able to log on old version
[2019-05-16 10:38:57]
Sierra Chart Engineering - Posts: 104368
Install Sierra Chart using this installer:
Software Download: Software Download

Exit from the current running of Sierra Chart first.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-05-17 03:05:05]
User13065 - Posts: 6
got on last night same problem this morning, error message today same as yesterday
[2019-05-17 04:47:40]
Sierra Chart Engineering - Posts: 104368
Did you update Sierra Chart using this installer?:
Software Download: Software Download

You will get version 1919 after the update.

If not, refer to:

Unable to Install the Newest Version of the Software
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-05-17 04:48:37
[2019-05-17 14:36:45]
User13065 - Posts: 6
tried still not loading any other options
[2019-05-18 14:33:47]
Sierra Chart Engineering - Posts: 104368
Install Sierra Chart into a different folder. Use this folder:
C:\SierraChart2\

You should not have any problem with this. Once that is done, let us know and we will tell you how to copy the files over from the other installation folder.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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