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Support Board

Date/Time: Wed, 21 Aug 2019 08:57:30 +0000

Dom Problem

Support Request:
[2019-05-15 21:56:31]
User966227 - Posts: 1
Why the DOM for SierraChart never works right.. I always get false results from it..
[2019-05-16 04:15:30]
Sierra Chart Engineering - Posts: 75330
We see that you are a Transact user so you could not be referring to the Sierra Chart software.

You will need to have a direct account to use the Sierra Chart Trading DOM:

Direct Sierra Chart Account

When you are using Sierra Chart that has been provided through an affiliate, you do not have a direct paid account with us, and you wish to access functionality that is not provided in your limited version, you must have an account with Sierra Chart directly and have a standard installation of Sierra Chart. To accomplish this, follow the instructions below:

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-05-16 04:15:39

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