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Date/Time: Sun, 26 May 2019 16:36:33 +0000



CME Stock Index Micro Future Contracts

Support Request:
[2019-05-04 19:05:53]
Sierra Chart Engineering - Posts: 72155
We have added the symbols settings for the new CME micro contracts for the major stock indices.

To receive the updated settings, follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettingsSteps

Also, Friday evening when we released the settings for CQG, there was an error in the XML data which the settings are encoded using, preventing any user who updated at or after that time, from not actually getting those settings. This has now been corrected.

So if you are using CQG, you need to update the symbol settings again as explained here:
https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettingsSteps
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-05-06 16:41:20]
Hopeman - Posts: 8
Hello !!! atually i have CME E-mini, For professionals and users without a trading account, for E-micro what do I need?
[2019-05-06 19:14:48]
Sierra Chart Engineering - Posts: 72155
You have the correct exchange activated but we realize we need to do a software update to allow that particular exchange fee to provide access to these new CME micro stock index futures symbols. This will be done at the end of the day today.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-05-13 10:52:37]
User37462 - Posts: 17
Hi I can see live data (including DOM) for all 4 markets but SC loads history only for M2KM9 and MESM9, not for MNQM9 and MYMM9 - I get: Download failed.
Could you check it please or should I ask my broker?
[2019-05-13 14:51:09]
Sierra Chart Engineering - Posts: 72155
We have resolved this.

Follow the instructions here to update the Symbol Settings:
https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettingsSteps

After that, re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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