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Direct MessagesDate/Time: Mon, 29 Apr 2024 11:47:11 +0000
Chart tabs disappeared after navigating through chartbooks
View Count: 773
| [2019-04-30 10:43:12] |
| ILIM KIRGIZ - Posts: 187 |
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Version:1913 64bit As you can view at the attached image chart tabs disappeared inside a chartbook and Sierra Chart became unresponsive. It has been fixed by itself after a few minutes later. Then while navigating some chart tabs could not be seen in one of my chartbooks. They have reappeared after selecting one of the missing charts from CW menu. See attached screenshots. It looks like the new chartbook and chart tabs still have some bugs. I also lost the functionality of my ACS buttons. I was using two of them. One was ACS1 and second ACS2. My study can't detect ON/OFF states of them as they were used to do so in 1898. Is sc.CharacterEventCode approach would be a more stable approach? Date Time Of Last Edit: 2019-04-30 10:52:59
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 chart tabs disappeared.PNG / V - Attached On 2019-04-30 10:43:04 UTC - Size: 491.47 KB - 252 views some chart tabs are missing.PNG / V - Attached On 2019-04-30 10:44:55 UTC - Size: 342.86 KB - 240 views |
| [2019-04-30 12:57:54] |
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In regards to the tab visibility issues, we are releasing 1914 in about 10 minutes. Use that version let us know if you see any further problem. and Sierra Chart became unresponsive. This may be unrelated and could be related to the problem below. It could be a problem you have with custom studies causing this. No one else as said anything like this in relation to the new tab control.I also lost the functionality of my ACS buttons. I was using two of them. One was ACS1 and second ACS2. My study can't detect ON/OFF states of them as they were used to do so in 1898. Is sc.CharacterEventCode approach would be a more stable approach? This could not be related to the new version of Sierra Chart. This functionality has not changed. This functionality works properly in all versions.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-04-30 16:43:21] |
| ILIM KIRGIZ - Posts: 187 |
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Thank you for the prompt action. I will recheck my own settings regarding ACS button configuration. Unresponsiveness solved, but current loading speed of the chart tabs quite slower than as it was used to be. See the attached video. It is not a big issue though but I can not buy a better processor as I already have one of the best ones... |
Private File |
| [2019-04-30 18:23:33] |
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The tabs under some conditions do update on a delay. We will review this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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