Support Board
Date/Time: Mon, 07 Jul 2025 10:17:53 +0000
displaced menu bar and control bar
View Count: 730
| [2019-04-30 01:28:36] |
| User88 - Posts: 40 |
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Please have a look at the attached screenshot. I notice this displacement starting from v1898, but it happens occasionally and I cannot reproduce it consistently. If I restart SC, the layout will go back to normal. I thought to highlight this to support. |
sc.JPG| [2019-04-30 03:24:58] |
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We have never seen this before. Why do all of the menus show up on the left in a column? Sierra Chart has no capability for that. This looks like a system-level issue. We just cannot believe some of the questions we are seeing. What is this all about. Sierra Chart doesn't do anything like this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-30 04:19:23
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| [2019-04-30 05:08:53] |
| User88 - Posts: 40 |
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LOL. Exactly my thought. What the hell is this all about. I've been using SC for years and it had been so stable until recently. It coincides with new tab control development. I have 2 sc installation folder. It only happens on the one with 8 chartbooks open at startup. Well if u claim it's system-level issue, i'll take ur words for it. I'll just downgrade to version before the new tab developed. |
| [2019-05-01 03:19:56] |
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Not sure why you are seeing what you are but there are some issues with the new tab controls we are working on which may resolve this if it is new for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-05-01 13:15:19] |
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We are going to release version 1915 later today. If you still have a problem we will need to do a remote assistance session to look at this because this is extremely unusual.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-05-01 13:51:31] |
| User88 - Posts: 40 |
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I will download v1915 and report here if this happens again in the next 2 weeks. Reverting back to v1894 has fixed this problem.
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