Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 09:20:54 +0000



Crude oil not showing

View Count: 752

[2019-04-25 19:39:43]
Sybil01 - Posts: 1
I have having a problem pulling crude oil data. Can you please help me.
Currently have my account is with ninja trader using cqg.
I am able to loading other symbols (ES & NQ) but not CL.


Reading Internal Order ID file. | 2019-04-25 15:52:50
Reading Trade Orders file. | 2019-04-25 15:52:50
Reading Trade Positions file. | 2019-04-25 15:52:50
Reading Account Balance file. | 2019-04-25 15:52:50
UDPListener (1352). Port 22904 | Listening on UDP port 22904. | 2019-04-25 15:52:50
Software version: 1910 64-bit | 2019-04-25 15:52:50
Usage end date: 2019-05-16 | 2019-04-25 15:52:50
Enabled for: Advanced Features. | 2019-04-25 15:52:50
Enabled for: Advanced Features 2. | 2019-04-25 15:52:50
Enabled for: Sierra Chart Historical Data Service. | 2019-04-25 15:52:50
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-04-25 15:52:50
Current selected Data/Trading service: SC Data - All Services | 2019-04-25 15:52:50
Chart Update Interval: 500 | 2019-04-25 15:52:50
Intraday Data Storage Time Unit: 1 | 2019-04-25 15:52:50
Time Zone: +00:00:00 (UTC+00) | 2019-04-25 15:52:50
2019-04-25 11:52:49 Local computer time | 2019-04-25 15:52:50
2019-04-25 15:52:49 Local computer time in UTC | 2019-04-25 15:52:50
2019-04-25 15:52:49 Local computer time in SC Time Zone | 2019-04-25 15:52:50
2019-04-25 15:52:50 Server time in UTC | 2019-04-25 15:52:50
Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-04-25 15:52:50
Program path: C:\SierraChart\ | 2019-04-25 15:52:50
Data Files path: C:\SierraChart\Data\ | 2019-04-25 15:52:50
OS Version Number: 10.0 | 2019-04-25 15:52:50
Locale Setting: C | 2019-04-25 15:52:50
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-04-25 15:52:50

HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2019-04-25 15:52:50
Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2019-04-25 15:52:50
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Connecting to IP: 46.4.97.203. | 2019-04-25 15:52:50
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-04-25 15:52:50
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-04-25 15:52:50
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-04-25 15:52:50
Received 5 login tokens. | 2019-04-25 15:52:50
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-04-25 15:52:50
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-04-25 15:52:50
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-04-25 15:52:50
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-04-25 15:52:52
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-04-25 15:52:52
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-04-25 15:52:52
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-04-25 15:52:53
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-04-25 15:52:53
Symbol settings MD5 received. Request ID: 1. | 2019-04-25 15:52:53
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Creating socket. Using TLS 1.2. | 2019-04-25 15:52:53
Requested symbol settings for service code scdataallservices. Request ID: 2. Overwrite = on. | 2019-04-25 15:52:53
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Connecting to IP: 46.4.97.203. | 2019-04-25 15:52:53
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. | 2019-04-25 15:52:54
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2019-04-25 15:52:54
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Closed. | 2019-04-25 15:52:54

SC Data - All Services | Connected to data server. | 2019-04-25 15:52:55
Symbol settings received. Request ID: 2. | 2019-04-25 15:52:58
Processed 5462 symbol settings. | 2019-04-25 15:52:58
Reconnect to the data feed after processing symbol settings. Use 'File >> Disconnect' and 'File >> Connect to Data Feed'. | 2019-04-25 15:52:58
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Shutdown started. Waiting for graceful close. | 2019-04-25 15:52:58
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Socket gracefully closed by remote side. | 2019-04-25 15:52:58
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Closed. | 2019-04-25 15:52:58
SC Data - All Services | Disconnected. | 2019-04-25 15:55:28
SC Data - All Services | Disconnected. | 2019-04-25 15:55:28
HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (1) | Creating socket. Using TLS 1.2. | 2019-04-25 15:55:28
Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 3. | 2019-04-25 15:55:28
Current selected Data/Trading service: CQG FIX Trading | 2019-04-25 15:55:28
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-04-25 15:55:28
HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (1) | Connecting to IP: 46.4.97.203. | 2019-04-25 15:55:28
Symbol settings MD5 received. Request ID: 3. | 2019-04-25 15:55:28
HTTPS connection ID:4 to www.sierrachart.com:443 for request ID:4 (2) | Creating socket. Using TLS 1.2. | 2019-04-25 15:55:28
Requested symbol settings for service code cqg. Request ID: 4. Overwrite = on. | 2019-04-25 15:55:28
HTTPS connection ID:4 to www.sierrachart.com:443 for request ID:4 (2) | Connecting to IP: 46.4.97.203. | 2019-04-25 15:55:28
HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (1) | Shutdown started. Waiting for graceful close. | 2019-04-25 15:55:28
HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (1) | Socket gracefully closed by remote side. | 2019-04-25 15:55:29
HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (1) | Closed. | 2019-04-25 15:55:29
Symbol settings received. Request ID: 4. | 2019-04-25 15:55:29
Processed 768 symbol settings. | 2019-04-25 15:55:29
HTTPS connection ID:4 to www.sierrachart.com:443 for request ID:4 (2) | Shutdown started. Waiting for graceful close. | 2019-04-25 15:55:29
HTTPS connection ID:4 to www.sierrachart.com:443 for request ID:4 (2) | Socket gracefully closed by remote side. | 2019-04-25 15:55:30
HTTPS connection ID:4 to www.sierrachart.com:443 for request ID:4 (2) | Closed. | 2019-04-25 15:55:30

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2019-04-25 15:55:31
CQG FIX socket (1) | Creating socket. Using TLS 1.2. | 2019-04-25 15:55:31
CQG FIX socket (1) | Connecting to IP: 208.48.16.214. | 2019-04-25 15:55:31
CQG FIX: Sending the Logon message. | 2019-04-25 15:55:31
CQG FIX Trading | Connected to trading server. | 2019-04-25 15:55:31
CQG FIX Trading | Connecting to server api.cqg.com | 2019-04-25 15:55:31
CQG WebSocket | Connecting to WebSocket server. | 2019-04-25 15:55:31
CQG FIX | FCM name: Mirus | 2019-04-25 15:55:31
CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2019-04-25 15:55:31
CQG WebSocket socket (2) | Connecting to IP: 208.48.16.35. | 2019-04-25 15:55:31
CQG WebSocket | Opening WebSocket. | 2019-04-25 15:55:31
CQG WebSocket | Sending WebSocket handshake. | 2019-04-25 15:55:31
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2019-04-25 15:55:31
CQG WebSocket | Server header | Connection: upgrade | 2019-04-25 15:55:31
CQG WebSocket | Server header | Sec-WebSocket-Accept: IIp1hndvTOqXgMxWvusLrhUw6kI= | 2019-04-25 15:55:31
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2019-04-25 15:55:31
CQG WebSocket | Server header | Upgrade: websocket | 2019-04-25 15:55:31
CQG WebSocket | Server header | | 2019-04-25 15:55:31
CQG WebSocket | Web socket state is now open. | 2019-04-25 15:55:31
CQG FIX Trading | WebSocket connected. | 2019-04-25 15:55:31
CQG FIX Trading | Sending market data logon message. | 2019-04-25 15:55:31
CQG FIX Trading | Base Time: 2019-04-21T06:00:18. 2019-04-21 06:00:18 | 2019-04-25 15:55:32
CQG FIX Trading | Logon successful. Session Token = /MpDxBNsUv6ByxyHSARKhyRG7lqkxsGc9eICqNA5YqoNjHVvzP/Ln3M4CCwAizhPsZ/QQHvAPVa | 2019-04-25 15:55:32
CQG FIX Trading | Connected to data and trading server. | 2019-04-25 15:55:32
EURUSD Daily #1 | Reloading chart. | 2019-04-25 16:07:31
Using Bid/Ask average for last trade price for EURUSD | 2019-04-25 16:07:32
SC DTC Data with Market Depth | Starting real-time market data updates for: EURUSD. ID: 1 Service code: fxcm | 2019-04-25 16:07:32
SC DTC Data with Market Depth | Connecting to the server ds4.sierracharts.com. Port 443 | 2019-04-25 16:07:32
SC DTC Data with Market Depth | Requesting security definition data for: EURUSD. ID: 1 | 2019-04-25 16:07:32
DTC Client socket (3) | Creating socket. | 2019-04-25 16:07:32
DTC Client socket (3) | Connecting to IP: 192.81.56.146. | 2019-04-25 16:07:32
HD Request # 2 | Downloading Historical Daily chart data for EURUSD. Starting date: 2016-08-11. Service: fxcm | 2019-04-25 16:07:32
HD Request # 2 | Using server: ds4.sierracharts.com port 10150 | 2019-04-25 16:07:32
Socket (4) | Creating socket. | 2019-04-25 16:07:32
Socket (4) | Connecting to IP: 192.81.56.146. | 2019-04-25 16:07:32
SC DTC Data with Market Depth | Connected to server. | 2019-04-25 16:07:32
SC DTC Data with Market Depth | Starting socket receive thread. | 2019-04-25 16:07:32
SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS | 2019-04-25 16:07:32
SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2019-04-25 16:07:32
SC DTC Data with Market Depth | Sending logon request message. | 2019-04-25 16:07:32
HD Request # 2 | Setting DTC encoding to Binary VLS | 2019-04-25 16:07:32
HD Request # 2 | Sending historical data logon request message. | 2019-04-25 16:07:32
SC DTC Data with Market Depth | Received logon response. | 2019-04-25 16:07:32
SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2019-04-25 16:07:32
SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2019-04-25 16:07:32
SC DTC Data with Market Depth | Successfully connected. | 2019-04-25 16:07:32
SC DTC Data with Market Depth | Trading is not supported. | 2019-04-25 16:07:32
SC DTC Data with Market Depth | Restarting real-time data updates for symbol: EURUSD | 2019-04-25 16:07:32
HD Request # 2 | Requesting historical Daily data starting at 2016-08-11. | 2019-04-25 16:07:32
SC DTC Data with Market Depth | Received security definition for symbol EURUSD | 2019-04-25 16:07:32
HD Request # 2 | Decompressing data. | 2019-04-25 16:07:32
HD Request # 2 | Receiving historical Daily data for EURUSD starting at 2016-08-11 | 2019-04-25 16:07:32
HD Request # 2 | Writing historical Daily data to the file EURUSD.dly | 2019-04-25 16:07:32
Socket (4) | Shutdown started. Waiting for graceful close. | 2019-04-25 16:07:33
Historical data download thread signaled to stop. | 2019-04-25 16:07:33
HD Request # 2 | Received 703 records from 2016-08-11 00:00:00 to 2019-04-25 00:00:00 (2.7years) and wrote 703 records for EURUSD | 2019-04-25 16:07:33
HD Request # 2 | Completion time: 0s | 2019-04-25 16:07:33
HD Request # 2 | Daily data download complete for EURUSD. Unique request ID: 1 | 2019-04-25 16:07:33
Removed historical data download ID 1 | 2019-04-25 16:07:33

Socket (4) | Socket gracefully closed by remote side. | 2019-04-25 16:07:33
Socket (4) | Closed. | 2019-04-25 16:07:33
EURUSD [M] Daily #1 | Reloading chart. | 2019-04-25 16:07:33
F.US.ETM19 [M] Daily #1 | Reloading chart. | 2019-04-25 16:08:52
F.US.ETM19 [M] Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.ETM19.dly | 2019-04-25 16:08:52
CQG FIX Trading | Starting real-time market data updates for: F.US.ETM19. ID: 2 Service code: cqg | 2019-04-25 16:08:52
CQG FIX Trading | Sending symbol resolution request for F.US.ETM19. ID: 255871 | 2019-04-25 16:08:52
CQG FIX Trading | Requesting security definition data for: F.US.ETM19. ID: 2 | 2019-04-25 16:08:52
HD Request # 3 | Downloading Historical Daily chart data for F.US.ETM19. Starting date: 1969-04-25. Service: cqg | 2019-04-25 16:08:52
Historical data download counter reset. | 2019-04-25 16:08:52
HD Request # 3 | Requesting historical Daily data for WIM19 starting at 1969-04-24 | 2019-04-25 16:08:52
HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2019-04-25 16:08:52
HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (4) | Connecting to IP: 88.99.0.216. | 2019-04-25 16:08:52
CQG FIX Trading | Received symbol resolution report for symbol F.US.ETM19. Search Symbol: F.US.ETM19. Request ID: 255871. Contract ID: 1. | 2019-04-25 16:08:52
CQG FIX Trading | Requesting market data for F.US.ETM19 | 2019-04-25 16:08:52
CQG FIX Trading | Market data subscription for F.US.ETM19 was unsuccessful. Text: Real-time data for instrument F.US.ET (corresponding to ID = 1) are not allowed. | 2019-04-25 16:08:53
Symbol Error - F.US.ETM19 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.ET (corresponding to ID = 1) are not allowed. | 2019-04-25 16:08:53
HD Request # 3 | Receiving historical Daily data for F.US.ETM19 starting at 2010-11-19 | 2019-04-25 16:08:54
HD Request # 3 | Writing historical Daily data to the file F.US.ETM19.dly | 2019-04-25 16:08:54
HD Request # 3 | Received 2175 records from 2010-11-19 00:00:00 to 2019-04-25 00:00:00 (8.4years) and wrote 2175 records for F.US.ETM19 | 2019-04-25 16:08:54
HD Request # 3 | Completion time: 2s | 2019-04-25 16:08:54
HD Request # 3 | Daily data download complete for F.US.ETM19. Unique request ID: 2 | 2019-04-25 16:08:54
Removed historical data download ID 2 | 2019-04-25 16:08:54

F.US.ETM19 Daily #1 | Reloading chart. | 2019-04-25 16:08:54
HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. | 2019-04-25 16:08:55
HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2019-04-25 16:08:55
HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (4) | Closed. | 2019-04-25 16:08:55
F.US.ETM19 10 Min #1 | Reloading chart. | 2019-04-25 16:09:22
F.US.ETM19 10 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.ETM19.scid | 2019-04-25 16:09:22
CQG FIX Trading | Using primary service for historical data for F.US.ETM19 | 2019-04-25 16:09:23
Intraday data recording state for symbol F.US.ETM19 is set to download 'Pending'. | 2019-04-25 16:09:23
HD Request # 4 | Downloading Intraday chart data for F.US.ETM19 to the file F.US.ETM19.scid. Service: cqg | 2019-04-25 16:09:23
Compressing file: C:\SierraChart\Data\F.US.ETM19.scid. This may take a while. | 2019-04-25 16:09:23
HD Request # 4 | Download start date-time: 2018-10-21 16:09:22.000 | 2019-04-25 16:09:23
HD Request # 4 | Requesting historical Tick data. | 2019-04-25 16:09:23
HD Request # 4 | Error downloading historical Intraday data for F.US.ETM19. Instrument F.US.ET (corresponding to ID 1) is not allowed. Result=103. Num Quotes=0 | 2019-04-25 16:09:23
HD Request # 4 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for F.US.ETM19 | 2019-04-25 16:09:23
HD Request # 4 | Completion time: 0s | 2019-04-25 16:09:23
HD Request # 4 | Intraday data download complete for F.US.ETM19. Unique request ID: 3 | 2019-04-25 16:09:23
Removed historical data download ID 3 | 2019-04-25 16:09:23
Real-time Intraday chart data file updates started for F.US.ETM19 | 2019-04-25 16:09:23
Intraday chart data file opened for F.US.ETM19 | 2019-04-25 16:09:23

FGBLU6 [CB] 5 Min #1 | Reloading chart. | 2019-04-25 16:47:00
FGBLU6 [CB] 5 Min #1 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-04-25 16:47:00
FGBLU6 [CB] 5 Min #1 | There are no continuous futures contract symbols. Loading data normally. | 2019-04-25 16:47:00
FGBLU6 [CB-D] 5 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\FGBLU6.scid | 2019-04-25 16:47:00
CQG FIX Trading | Starting real-time market data updates for: FGBLU6. ID: 3 | 2019-04-25 16:47:01
CQG FIX Trading | Sending symbol resolution request for FGBLU6. ID: 255873 | 2019-04-25 16:47:01
CQG FIX Trading | Requesting security definition data for: FGBLU6. ID: 3 | 2019-04-25 16:47:01
CQG FIX Trading | Using primary service for historical data for FGBLU6 | 2019-04-25 16:47:01
Intraday data recording state for symbol FGBLU6 is set to download 'Pending'. | 2019-04-25 16:47:01
Delaying start of download for FGBLU6 | 2019-04-25 16:47:01
CQG FIX Trading | Received message: Requested symbol was not found. | 2019-04-25 16:47:01
Symbol Error - FGBLU6 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2019-04-25 16:47:01
HD Request # 5 | Downloading Intraday chart data for FGBLU6 to the file FGBLU6.scid. Service: cqgfix | 2019-04-25 16:47:01
Compressing file: C:\SierraChart\Data\FGBLU6.scid. This may take a while. | 2019-04-25 16:47:01
HD Request # 5 | Download start date-time: 2018-10-21 16:47:00.000 | 2019-04-25 16:47:01
HD Request # 5 | Error downloading historical Intraday data for FGBLU6. The symbol is unknown to the server. | 2019-04-25 16:47:01
HD Request # 5 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for FGBLU6 | 2019-04-25 16:47:01
HD Request # 5 | Completion time: 0s | 2019-04-25 16:47:01
HD Request # 5 | Intraday data download complete for FGBLU6. Unique request ID: 4 | 2019-04-25 16:47:01
Removed historical data download ID 4 | 2019-04-25 16:47:01
Real-time Intraday chart data file updates started for FGBLU6 | 2019-04-25 16:47:01
Intraday chart data file opened for FGBLU6 | 2019-04-25 16:47:01

HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2019-04-25 16:47:09
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Connecting to IP: 46.4.97.203. | 2019-04-25 16:47:09
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (5) | Creating socket. Using TLS 1.2. | 2019-04-25 16:47:10
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (5) | Connecting to IP: 46.4.97.203. | 2019-04-25 16:47:10
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. | 2019-04-25 16:47:10
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2019-04-25 16:47:10
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Closed. | 2019-04-25 16:47:10
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (5) | Shutdown started. Waiting for graceful close. | 2019-04-25 16:47:11
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (5) | Socket gracefully closed by remote side. | 2019-04-25 16:47:11
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (5) | Closed. | 2019-04-25 16:47:11
F.US.ETM19 [CB-D] 5 Min #1 | Reloading chart. | 2019-04-25 16:47:26
F.US.ETM19 [CB-D] 5 Min #1 | Performing historical Daily data download for symbol WIH19 starting at last date in file. | 2019-04-25 16:47:26
F.US.ETM19 [CB-D] 5 Min #1 | Performing historical Daily data download for symbol WIJ19 starting at last date in file. | 2019-04-25 16:47:26
F.US.ETM19 [CB-D] 5 Min #1 | Performing historical Daily data download for symbol WIK19 starting at last date in file. | 2019-04-25 16:47:26
CQG FIX Trading | Using primary service for historical data for F.US.ETM19 | 2019-04-25 16:47:26
Intraday data recording state for symbol F.US.ETM19 is set to download 'Pending'. | 2019-04-25 16:47:26
F.US.ETM19 [CB-D] 5 Min #1 | Performing historical Daily data download for symbol WIM19 starting at last date in file. | 2019-04-25 16:47:26
F.US.ETM19 [CB-D] 5 Min #1 | Waiting for historical downloads to complete with the IDs: 5, 6, 7, 8, 9, 10, 11, 12, | 2019-04-25 16:47:26
HD Request # 6 | Downloading Intraday chart data for F.US.ETH19 to the file F.US.ETH19.scid. Service: ice.eu | 2019-04-25 16:47:26
Compressing file: C:\SierraChart\Data\F.US.ETH19.scid. This may take a while. | 2019-04-25 16:47:26
HD Request # 6 | Download start date-time: 2019-01-04 00:00:00.000 | 2019-04-25 16:47:26
HD Request # 6 | Using server: ds7.sierracharts.com port 10149 | 2019-04-25 16:47:26
HD Request # 7 | Downloading Historical Daily chart data for WIH19. Starting date: 1969-04-25. Service: cqg | 2019-04-25 16:47:26
Socket (4) | Creating socket. | 2019-04-25 16:47:26
HD Request # 7 | Requesting historical Daily data for WIH19 starting at 1969-04-24 | 2019-04-25 16:47:26
Socket (4) | Connecting to IP: 8.18.161.133. | 2019-04-25 16:47:26
HD Request # 8 | Downloading Intraday chart data for F.US.ETM19 to the file F.US.ETM19.scid. Service: cqg | 2019-04-25 16:47:26
HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (5) | Creating socket. Using TLS 1.2. | 2019-04-25 16:47:26
HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (5) | Connecting to IP: 88.99.0.216. | 2019-04-25 16:47:26
HD Request # 8 | Download start date-time: 2019-04-04 00:00:00.000 | 2019-04-25 16:47:26
HD Request # 8 | Requesting historical Tick data. | 2019-04-25 16:47:26
HD Request # 8 | Error downloading historical Intraday data for F.US.ETM19. Instrument F.US.ET (corresponding to ID 1) is not allowed. Result=103. Num Quotes=0 | 2019-04-25 16:47:26
HD Request # 8 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for F.US.ETM19 | 2019-04-25 16:47:26
HD Request # 8 | Completion time: 0s | 2019-04-25 16:47:26
HD Request # 8 | Intraday data download complete for F.US.ETM19. Unique request ID: 11 | 2019-04-25 16:47:26
Removed historical data download ID 11 | 2019-04-25 16:47:26
Real-time Intraday chart data file updates started for F.US.ETM19 | 2019-04-25 16:47:26
Intraday chart data file opened for F.US.ETM19 | 2019-04-25 16:47:26

HD Request # 6 | Setting DTC encoding to Binary VLS | 2019-04-25 16:47:26
HD Request # 6 | Sending historical data logon request message. | 2019-04-25 16:47:26
HD Request # 6 | Requesting Intraday data. Start date-time: 2019-01-04 00:00:00. Record interval: 0. Symbol: WIH19 | 2019-04-25 16:47:26
HD Request # 6 | Decompressing data. | 2019-04-25 16:47:26
HD Request # 6 | Receiving Intraday data for F.US.ETH19 starting at 2019-01-04 01:22:43 | 2019-04-25 16:47:26
HD Request # 6 | Timestamp of first Intraday data file record written: 2019-01-04 01:22:43 | 2019-04-25 16:47:26
Socket (4) | Shutdown started. Waiting for graceful close. | 2019-04-25 16:47:27
Historical data download thread signaled to stop. | 2019-04-25 16:47:27
HD Request # 6 | Received 261469 records from 2019-01-04 01:22:43.000 to 2019-02-19 19:28:29.003 (46.8 days) and wrote 261469 records for F.US.ETH19 | 2019-04-25 16:47:27
HD Request # 6 | Completion time: 0s | 2019-04-25 16:47:27
HD Request # 6 | Intraday data download complete for F.US.ETH19. Unique request ID: 5 | 2019-04-25 16:47:27
Removed historical data download ID 5 | 2019-04-25 16:47:27
Real-time Intraday chart data file updates started for F.US.ETH19 | 2019-04-25 16:47:27
Intraday chart data file opened for F.US.ETH19 | 2019-04-25 16:47:27

HD Request # 9 | Downloading Intraday chart data for F.US.ETJ19 to the file F.US.ETJ19.scid. Service: ice.eu | 2019-04-25 16:47:27
Compressing file: C:\SierraChart\Data\F.US.ETJ19.scid. This may take a while. | 2019-04-25 16:47:27
HD Request # 9 | Download start date-time: 2019-02-04 00:00:00.000 | 2019-04-25 16:47:27
HD Request # 9 | Using server: ds1.sierracharts.com port 10150 | 2019-04-25 16:47:27
Socket (6) | Creating socket. | 2019-04-25 16:47:27
Socket (6) | Connecting to IP: 8.18.161.135. | 2019-04-25 16:47:27
Socket (4) | Socket gracefully closed by remote side. | 2019-04-25 16:47:27
Socket (4) | Closed. | 2019-04-25 16:47:27
HD Request # 9 | Setting DTC encoding to Binary VLS | 2019-04-25 16:47:27
HD Request # 9 | Sending historical data logon request message. | 2019-04-25 16:47:27
HD Request # 9 | Requesting Intraday data. Start date-time: 2019-02-04 00:00:00. Record interval: 0. Symbol: WIJ19 | 2019-04-25 16:47:27
HD Request # 9 | Decompressing data. | 2019-04-25 16:47:27
HD Request # 9 | Receiving Intraday data for F.US.ETJ19 starting at 2019-02-04 00:04:20 | 2019-04-25 16:47:27
HD Request # 9 | Timestamp of first Intraday data file record written: 2019-02-04 00:04:20 | 2019-04-25 16:47:27
HD Request # 7 | Receiving historical Daily data for WIH19 starting at 2014-02-19 | 2019-04-25 16:47:27
HD Request # 7 | Writing historical Daily data to the file WIH19.dly | 2019-04-25 16:47:27
HD Request # 7 | Received 1290 records from 2014-02-19 00:00:00 to 2019-02-19 00:00:00 (5.0years) and wrote 1290 records for WIH19 | 2019-04-25 16:47:27
HD Request # 7 | Completion time: 2s | 2019-04-25 16:47:27
HD Request # 7 | Daily data download complete for WIH19. Unique request ID: 6 | 2019-04-25 16:47:27
Removed historical data download ID 6 | 2019-04-25 16:47:27

HD Request # 10 | Downloading Historical Daily chart data for WIJ19. Starting date: 1969-04-25. Service: cqg | 2019-04-25 16:47:27
HD Request # 10 | Requesting historical Daily data for WIJ19 starting at 1969-04-24 | 2019-04-25 16:47:27
HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (4) | Creating socket. Using TLS 1.2. | 2019-04-25 16:47:27
HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (4) | Connecting to IP: 88.99.0.216. | 2019-04-25 16:47:27
HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (5) | Shutdown started. Waiting for graceful close. | 2019-04-25 16:47:28
HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (5) | Socket gracefully closed by remote side. | 2019-04-25 16:47:28
HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (5) | Closed. | 2019-04-25 16:47:28
Socket (6) | Shutdown started. Waiting for graceful close. | 2019-04-25 16:47:28
Historical data download thread signaled to stop. | 2019-04-25 16:47:28
HD Request # 9 | Received 211635 records from 2019-02-04 00:04:20.000 to 2019-03-19 18:29:59.000 (43.8 days) and wrote 211635 records for F.US.ETJ19 | 2019-04-25 16:47:28
HD Request # 9 | Completion time: 2s | 2019-04-25 16:47:28
HD Request # 9 | Intraday data download complete for F.US.ETJ19. Unique request ID: 7 | 2019-04-25 16:47:28
Removed historical data download ID 7 | 2019-04-25 16:47:28
Real-time Intraday chart data file updates started for F.US.ETJ19 | 2019-04-25 16:47:28
Intraday chart data file opened for F.US.ETJ19 | 2019-04-25 16:47:28

HD Request # 11 | Downloading Intraday chart data for F.US.ETK19 to the file F.US.ETK19.scid. Service: ice.eu | 2019-04-25 16:47:28
Compressing file: C:\SierraChart\Data\F.US.ETK19.scid. This may take a while. | 2019-04-25 16:47:28
HD Request # 11 | Download start date-time: 2019-03-04 00:00:00.000 | 2019-04-25 16:47:28
HD Request # 11 | Using server: ds7.sierracharts.com port 10149 | 2019-04-25 16:47:28
Socket (5) | Creating socket. | 2019-04-25 16:47:28
Socket (5) | Connecting to IP: 8.18.161.133. | 2019-04-25 16:47:28
Socket (6) | Socket gracefully closed by remote side. | 2019-04-25 16:47:28
Socket (6) | Closed. | 2019-04-25 16:47:28
HD Request # 11 | Setting DTC encoding to Binary VLS | 2019-04-25 16:47:28
HD Request # 11 | Sending historical data logon request message. | 2019-04-25 16:47:28
HD Request # 11 | Requesting Intraday data. Start date-time: 2019-03-04 00:00:00. Record interval: 0. Symbol: WIK19 | 2019-04-25 16:47:28
HD Request # 11 | Decompressing data. | 2019-04-25 16:47:28
HD Request # 11 | Receiving Intraday data for F.US.ETK19 starting at 2019-03-04 00:50:02 | 2019-04-25 16:47:29
HD Request # 11 | Timestamp of first Intraday data file record written: 2019-03-04 00:50:02 | 2019-04-25 16:47:29
HD Request # 10 | Receiving historical Daily data for WIJ19 starting at 2014-02-19 | 2019-04-25 16:47:29
HD Request # 10 | Writing historical Daily data to the file WIJ19.dly | 2019-04-25 16:47:29
HD Request # 10 | Received 1310 records from 2014-02-19 00:00:00 to 2019-03-19 00:00:00 (5.1years) and wrote 1310 records for WIJ19 | 2019-04-25 16:47:29
HD Request # 10 | Completion time: 2s | 2019-04-25 16:47:29
HD Request # 10 | Daily data download complete for WIJ19. Unique request ID: 8 | 2019-04-25 16:47:29
Removed historical data download ID 8 | 2019-04-25 16:47:29

HD Request # 12 | Downloading Historical Daily chart data for WIK19. Starting date: 1969-04-25. Service: cqg | 2019-04-25 16:47:29
HD Request # 12 | Requesting historical Daily data for WIK19 starting at 1969-04-24 | 2019-04-25 16:47:29
HTTPS connection ID:4 to historicaldata.sierrachart.com:443 for request ID:4 (6) | Creating socket. Using TLS 1.2. | 2019-04-25 16:47:29
HTTPS connection ID:4 to historicaldata.sierrachart.com:443 for request ID:4 (6) | Connecting to IP: 88.99.0.216. | 2019-04-25 16:47:29
HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (4) | Shutdown started. Waiting for graceful close. | 2019-04-25 16:47:29
HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (4) | Socket gracefully closed by remote side. | 2019-04-25 16:47:29
HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (4) | Closed. | 2019-04-25 16:47:29
Socket (5) | Shutdown started. Waiting for graceful close. | 2019-04-25 16:47:30
Historical data download thread signaled to stop. | 2019-04-25 16:47:30
HD Request # 11 | Received 231424 records from 2019-03-04 00:50:02.000 to 2019-04-18 18:28:54.000 (45.7 days) and wrote 231424 records for F.US.ETK19 | 2019-04-25 16:47:30
HD Request # 11 | Completion time: 1s | 2019-04-25 16:47:30
HD Request # 11 | Intraday data download complete for F.US.ETK19. Unique request ID: 9 | 2019-04-25 16:47:30
Removed historical data download ID 9 | 2019-04-25 16:47:30
Real-time Intraday chart data file updates started for F.US.ETK19 | 2019-04-25 16:47:30
Intraday chart data file opened for F.US.ETK19 | 2019-04-25 16:47:30

Socket (5) | Socket gracefully closed by remote side. | 2019-04-25 16:47:30
Socket (5) | Closed. | 2019-04-25 16:47:30
HD Request # 12 | Receiving historical Daily data for WIK19 starting at 2014-02-19 | 2019-04-25 16:47:31
HD Request # 12 | Writing historical Daily data to the file WIK19.dly | 2019-04-25 16:47:31
HD Request # 12 | Received 1332 records from 2014-02-19 00:00:00 to 2019-04-18 00:00:00 (5.2years) and wrote 1332 records for WIK19 | 2019-04-25 16:47:31
HD Request # 12 | Completion time: 1s | 2019-04-25 16:47:31
HD Request # 12 | Daily data download complete for WIK19. Unique request ID: 10 | 2019-04-25 16:47:31
Removed historical data download ID 10 | 2019-04-25 16:47:31

HD Request # 13 | Downloading Historical Daily chart data for WIM19. Starting date: 1969-04-25. Service: cqg | 2019-04-25 16:47:31
HD Request # 13 | Requesting historical Daily data for WIM19 starting at 1969-04-24 | 2019-04-25 16:47:31
HTTPS connection ID:5 to historicaldata.sierrachart.com:443 for request ID:5 (4) | Creating socket. Using TLS 1.2. | 2019-04-25 16:47:31
HTTPS connection ID:5 to historicaldata.sierrachart.com:443 for request ID:5 (4) | Connecting to IP: 88.99.0.216. | 2019-04-25 16:47:31
HTTPS connection ID:4 to historicaldata.sierrachart.com:443 for request ID:4 (6) | Shutdown started. Waiting for graceful close. | 2019-04-25 16:47:31
HTTPS connection ID:4 to historicaldata.sierrachart.com:443 for request ID:4 (6) | Socket gracefully closed by remote side. | 2019-04-25 16:47:31
HTTPS connection ID:4 to historicaldata.sierrachart.com:443 for request ID:4 (6) | Closed. | 2019-04-25 16:47:31
HD Request # 13 | Receiving historical Daily data for WIM19 starting at 2010-11-19 | 2019-04-25 16:47:32
HD Request # 13 | Writing historical Daily data to the file WIM19.dly | 2019-04-25 16:47:32
HD Request # 13 | Received 2175 records from 2010-11-19 00:00:00 to 2019-04-25 00:00:00 (8.4years) and wrote 2175 records for WIM19 | 2019-04-25 16:47:32
HD Request # 13 | Completion time: 2s | 2019-04-25 16:47:32
HD Request # 13 | Daily data download complete for WIM19. Unique request ID: 12 | 2019-04-25 16:47:32
Removed historical data download ID 12 | 2019-04-25 16:47:32

HTTPS connection ID:5 to historicaldata.sierrachart.com:443 for request ID:5 (4) | Shutdown started. Waiting for graceful close. | 2019-04-25 16:47:33
HTTPS connection ID:5 to historicaldata.sierrachart.com:443 for request ID:5 (4) | Socket gracefully closed by remote side. | 2019-04-25 16:47:33
HTTPS connection ID:5 to historicaldata.sierrachart.com:443 for request ID:5 (4) | Closed. | 2019-04-25 16:47:33
F.US.ETM19 [CB-D] 5 Min #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-04-25 16:47:33
F.US.ETM19 [CB] 5 Min #1 | Reloading chart. | 2019-04-25 16:47:33
F.US.ETM19 [CB] 5 Min #1 | Error while getting daily open price with date 2019-04-22 from file. C:\SierraChart\Data\WIK19.dly. Error: No Data for read. End of file. | 2019-04-25 16:47:33
F.US.ETM19 [CB] 5 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.ETM19.scid | 2019-04-25 16:47:33
F.US.ETM19 [CB] 5 Min #1 | Reloading chart. | 2019-04-25 16:47:33
F.US.ETM19 [CB] 5 Min #1 | Error while getting daily open price with date 2019-04-22 from file. C:\SierraChart\Data\WIK19.dly. Error: No Data for read. End of file. | 2019-04-25 16:47:33
F.US.ETM19 [CB] 5 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.ETM19.scid | 2019-04-25 16:47:34
F.US.ETM19 [CB] 5 Min #1 | Reloading chart. | 2019-04-25 17:19:06
F.US.ETM19 [CB] 5 Min #1 | Error while getting daily open price with date 2019-04-22 from file. C:\SierraChart\Data\WIK19.dly. Error: No Data for read. End of file. | 2019-04-25 17:19:06
F.US.ETM19 [CB] 5 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.ETM19.scid | 2019-04-25 17:19:07
File >> Disconnect selected. | 2019-04-25 17:19:16
CQG FIX: DisconnectFIX called. | 2019-04-25 17:19:16
CQG FIX: Sending a Logout message. | 2019-04-25 17:19:16
CQG FIX Trading | Disconnected. | 2019-04-25 17:19:16
CQG FIX socket (1) | Write in progress. Shutdown being delayed. | 2019-04-25 17:19:16
CQG FIX Trading | Sending Web API Logoff message. | 2019-04-25 17:19:16
CQG WebSocket | WebSocket closed. | 2019-04-25 17:19:16
CQG FIX Trading | WebSocket closed. | 2019-04-25 17:19:16
CQG WebSocket socket (2) | Write in progress. Shutdown being delayed. | 2019-04-25 17:19:16
DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2019-04-25 17:19:16
SC DTC Data with Market Depth | Disconnected from the server. | 2019-04-25 17:19:16
CQG FIX Trading | Disconnected. | 2019-04-25 17:19:16
CQG FIX socket (1) | Write has completed. Shutdown being performed. | 2019-04-25 17:19:16
CQG FIX socket (1) | Shutdown started. Waiting for graceful close. | 2019-04-25 17:19:16
CQG WebSocket socket (2) | Write has completed. Shutdown being performed. | 2019-04-25 17:19:16
CQG WebSocket socket (2) | Shutdown started. Waiting for graceful close. | 2019-04-25 17:19:16
CQG FIX socket (1) | Socket gracefully closed by remote side. | 2019-04-25 17:19:16
CQG FIX socket (1) | Closed. | 2019-04-25 17:19:16
CQG WebSocket socket (2) | Socket gracefully closed by remote side. | 2019-04-25 17:19:16
CQG WebSocket socket (2) | Closed. | 2019-04-25 17:19:16
DTC Client socket (3) | Socket gracefully closed by remote side. | 2019-04-25 17:19:16
DTC Client socket (3) | Closed. | 2019-04-25 17:19:16

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2019-04-25 19:15:44
CQG FIX socket (1) | Creating socket. Using TLS 1.2. | 2019-04-25 19:15:44
CQG FIX socket (1) | Connecting to IP: 208.48.16.214. | 2019-04-25 19:15:44
CQG FIX: Sending the Logon message. | 2019-04-25 19:15:44
CQG FIX Trading | Connected to trading server. | 2019-04-25 19:15:44
CQG FIX Trading | Connecting to server api.cqg.com | 2019-04-25 19:15:44
CQG WebSocket | Connecting to WebSocket server. | 2019-04-25 19:15:44
CQG FIX | FCM name: Mirus | 2019-04-25 19:15:44
CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2019-04-25 19:15:45
CQG WebSocket socket (2) | Connecting to IP: 208.48.16.35. | 2019-04-25 19:15:45
CQG WebSocket | Opening WebSocket. | 2019-04-25 19:15:45
CQG WebSocket | Sending WebSocket handshake. | 2019-04-25 19:15:45
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2019-04-25 19:15:45
CQG WebSocket | Server header | Connection: upgrade | 2019-04-25 19:15:45
CQG WebSocket | Server header | Sec-WebSocket-Accept: Ep738sFl72lD74vgBin2EJTPcKs= | 2019-04-25 19:15:45
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2019-04-25 19:15:45
CQG WebSocket | Server header | Upgrade: websocket | 2019-04-25 19:15:45
CQG WebSocket | Server header | | 2019-04-25 19:15:45
CQG WebSocket | Web socket state is now open. | 2019-04-25 19:15:45
CQG FIX Trading | WebSocket connected. | 2019-04-25 19:15:45
CQG FIX Trading | Sending market data logon message. | 2019-04-25 19:15:45
CQG FIX Trading | Base Time: 2019-04-21T05:28:40. 2019-04-21 05:28:40 | 2019-04-25 19:15:45
CQG FIX Trading | Logon successful. Session Token = coCr1Zgx8KUYMPLLPp1OVdmzDT1xHs7tZ1GuLbY4G5gwD2X+egBPUtPDcxOLzhu9hrL2qKHyOZV | 2019-04-25 19:15:45
CQG FIX Trading | Connected to data and trading server. | 2019-04-25 19:15:45
CQG FIX Trading | Starting real-time market data updates for: F.US.ETM19. ID: 1 Service code: cqg | 2019-04-25 19:15:45
CQG FIX Trading | Sending symbol resolution request for F.US.ETM19. ID: 255875 | 2019-04-25 19:15:45
CQG FIX Trading | Requesting security definition data for: F.US.ETM19. ID: 1 | 2019-04-25 19:15:45
CQG FIX Trading | Using primary service for historical data for F.US.ETM19 | 2019-04-25 19:15:45
Intraday data recording state for symbol F.US.ETM19 is set to download 'Pending'. | 2019-04-25 19:15:45
Delaying start of download for F.US.ETM19 | 2019-04-25 19:15:45
CQG FIX Trading | Received symbol resolution report for symbol F.US.ETM19. Search Symbol: F.US.ETM19. Request ID: 255875. Contract ID: 1. | 2019-04-25 19:15:45
CQG FIX Trading | Requesting market data for F.US.ETM19 | 2019-04-25 19:15:45
CQG FIX Trading | Market data subscription for F.US.ETM19 was unsuccessful. Text: Real-time data for instrument F.US.ET (corresponding to ID = 1) are not allowed. | 2019-04-25 19:15:45
Symbol Error - F.US.ETM19 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.ET (corresponding to ID = 1) are not allowed. | 2019-04-25 19:15:45
HD Request # 14 | Downloading Intraday chart data for F.US.ETM19 to the file F.US.ETM19.scid. Service: cqg | 2019-04-25 19:15:46
HD Request # 14 | Download start date-time: 2018-10-21 19:15:45.000 | 2019-04-25 19:15:46
HD Request # 14 | Requesting historical Tick data. | 2019-04-25 19:15:46
HD Request # 14 | Error downloading historical Intraday data for F.US.ETM19. Instrument F.US.ET (corresponding to ID 1) is not allowed. Result=103. Num Quotes=0 | 2019-04-25 19:15:46
HD Request # 14 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for F.US.ETM19 | 2019-04-25 19:15:46
HD Request # 14 | Completion time: 0s | 2019-04-25 19:15:46
HD Request # 14 | Intraday data download complete for F.US.ETM19. Unique request ID: 13 | 2019-04-25 19:15:46
Removed historical data download ID 13 | 2019-04-25 19:15:46
Real-time Intraday chart data file updates started for F.US.ETM19 | 2019-04-25 19:15:46
Intraday chart data file opened for F.US.ETM19 | 2019-04-25 19:15:46

HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Creating socket. Using TLS 1.2. | 2019-04-25 19:16:43
The message log has been sent to support. | 2019-04-25 19:16:43 *
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Connecting to IP: 46.4.97.203. | 2019-04-25 19:16:43
Sending of the Message Log is completed. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2019-04-25 19:16:44
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Shutdown started. Waiting for graceful close. | 2019-04-25 19:16:44
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Socket gracefully closed by remote side. | 2019-04-25 19:16:44
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Closed. | 2019-04-25 19:16:44
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Creating socket. Using TLS 1.2. | 2019-04-25 19:27:27
Requested symbol settings for service code cqg. Request ID: 1. Overwrite = on. | 2019-04-25 19:27:27
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Connecting to IP: 46.4.97.203. | 2019-04-25 19:27:27
Symbol settings received. Request ID: 1. | 2019-04-25 19:27:28
Processed 768 symbol settings. | 2019-04-25 19:27:28
Reconnect to the data feed after processing symbol settings. Use 'File >> Disconnect' and 'File >> Connect to Data Feed'. | 2019-04-25 19:27:28
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Shutdown started. Waiting for graceful close. | 2019-04-25 19:27:28
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Socket gracefully closed by remote side. | 2019-04-25 19:27:28
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Closed. | 2019-04-25 19:27:28
[2019-04-25 23:14:10]
Sierra Chart Engineering - Posts: 104368
The problem is you are not using the correct symbol. You need to use F.US.CLEM19


To change the symbol of the chart, refer to:
Changing the Symbol of a Chart: Changing the Symbol of a Chart or Trade DOM Through Chart Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account