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Date/Time: Thu, 28 Mar 2024 23:05:00 +0000



[Programming Help] - DOM Not Displaying USoil and SPX500 Bid Size/Buy Column and Ask Size/Sell Column Data.

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[2019-04-25 16:18:54]
User243642 - Posts: 2
Hi,I want to know why the USOil (crude oil WTI),and SPX500 (S&P500 index) are NOT displaying Bid Size/Buy Column,and Ask size/Sell Column correctly? Both are displaying just 1 contract constantly since I started this trial demo.I need to state that Crude Oil futures (F.US.CLEM19),and emini SPX500 (F.US.EPM19) are displaying correctly on the DOM,but sadly the USoil(M) and SPX500(M) are not.
Date Time Of Last Edit: 2019-04-25 19:13:57
[2019-04-25 19:13:49]
Sierra Chart Engineering - Posts: 104368
Those are CFD symbols and do not provide this data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-04-25 19:22:23]
User243642 - Posts: 2
Hi,I want to know why the USoil (crude oil WTI),and SPX500 (S&P500 index) is NOT displaying Bid Size/Buy Column,and Ask size/Sell Column correctly? Both are displaying just 1 contract constantly since I started this trial demo.I need to state that Crude Oil futures (F.US.CLEM19),and emini SPX500 (F.US.EPM19) are displaying correctly on the DOM,but sadly the USoil(M) and SPX500(M) are not.
Bob
Date Time Of Last Edit: 2019-04-25 23:14:42
[2019-04-25 23:15:03]
Sierra Chart Engineering - Posts: 104368
Our answer is the same above, those are CFD symbols, not futures symbols and they do not provide any bid or ask size data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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