Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 09:23:59 +0000



Charts (NQ and ES) no data after today's close at 3:15pm

View Count: 572

[2019-04-24 21:38:49]
User208614 - Posts: 2
Hello,

Just after today's close, the data feed for CQG FIX no longer was accessible and now it defaults to CQG WEB, which is fine for me as long as it's reliable and tradeable. However, I no longer get anymore session data or bars printing after today's close 4/24. No Globex data either. Is there any known data feed issue with CQG or CME? Can you please help?

Thanks,
Andy
[2019-04-25 07:11:21]
Sierra Chart Engineering - Posts: 104368
First refer to help topic 3:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart


If you still need more help, then provide a copy of the Message Log by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account