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Date/Time: Wed, 24 Apr 2024 09:09:58 +0000



CQG market profile data

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[2019-04-24 19:05:17]
User143681 - Posts: 45
Hello, i login Sierra Chart using two laptops, one during the day and second at night. This morning, after closing the cqg session (before U.S. session open) on the night laptop, and then logging in with the day laptop, noticed the profile structure didn't update to include all of yesterdays extended session data, along with the live overnight session data. Hence its structure showed only the later periods of the overnight markets. Yet while the night laptop charts were correctly showing all the market data. Because our chartbooks study settings have been running fine and this event hadn't happened before, had considered the chartbook was corrupted, and decided to open an prior saved chartbook to test a theory, yet now even an older chart is producing the same results too. So far only the day laptop is experiencing the problem. One thing to add - the night laptop is used running as a sub-instance session during the day.
[2019-04-25 02:58:03]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to download the missing data:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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