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Date/Time: Wed, 24 Apr 2024 04:11:15 +0000



Night Session data of CFD Symbol HK33HKD is missing

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[2019-04-24 16:17:59]
User864806 - Posts: 6
The intraday data stops at 4pm even there is night session for this symbol, is there any problem with my chart setting? Thanks!

https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=27822

https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=27823
[2019-04-24 18:47:09]
Sierra Chart Engineering - Posts: 104368
That is a CFD symbol and it is not necessarily going to provide data at all times as the underlying cash or futures market. To make sure you see all of the data, refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Incorrect Chart and Session Times Settings (Incorrect Chart and Session Times Settings)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-04-25 18:02:14
[2019-04-24 23:38:01]
User864806 - Posts: 6
I follow this setting but there are error in the log
HKG33 [C-D] [M] 50.0 Range #5 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2019-04-24 18:27:28

HKG33 [C-D] [M] 50.0 Range #5 | There are no continuous futures contract symbols. Loading data normally. | 2019-04-24 18:27:28
[2019-04-25 18:01:02]
Sierra Chart Engineering - Posts: 104368
For that chart, you need to set Chart >> Chart Settings >> Advanced Settings >> Continuous Contract to None.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-04-25 18:01:12
[2019-04-26 03:44:50]
User749756 - Posts: 1
I have set "Continuous Contract" to none, but HKG33 data doesnt have any data after 1600. Is there any chance the data provider is not offering data after 1600?
[2019-04-26 05:04:46]
Sierra Chart Engineering - Posts: 104368
In this case, it is just not available then.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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