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Direct MessagesDate/Time: Wed, 24 Apr 2024 07:29:20 +0000
Issue with Daily OHLC study
View Count: 763
| [2019-04-22 16:47:07] |
| whats1thingnow - Posts: 407 |
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hi support, hope this finds you well. i've been using the same Daily OHLC settings (attached) for months to display the previous day's OHLC on both a 24 hour intraday chart, and a rth only intraday chart. after updating to 1908, i noticed the previous day's OHLC are no longer being displayed on the 24 hour intraday chart (the other day session only chart still have prior day's OHLC displayed as expected). read through Daily OHLC and seems like the settings should still be correct please take a look? thank you for your help Date Time Of Last Edit: 2019-04-22 16:49:26
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 2019-04-22_0933.png / V - Attached On 2019-04-22 16:44:20 UTC - Size: 30.75 KB - 248 views |
| [2019-04-22 18:03:55] |
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There is nothing wrong with this study in this version. And no this does not find us well at all. For further support, we need to charge your account extra. We can look into this, at 50 USD per hour. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-04-22 18:17:10] |
| whats1thingnow - Posts: 407 |
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... i'm just telling you what i see after upgrading to 1908... |
| [2019-04-24 09:00:01] |
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It definitely is not related to the new version. It simply could not be. When there are issues like these, they are involved for us to look at. We only have time to get back to this now. Most likely this is related to the holiday on Friday: Daily OHLC: Holidays That is indeed what it looks like based on the fact that you are only including the day session. Otherwise, this is a chargeable analysis. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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