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Date/Time: Sat, 20 Apr 2024 10:04:04 +0000

How to Post a Message for Support

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[2019-04-19 16:17:39] #1 [Go To First Post]
User524539 - Posts: 14
I just renewed my subscription and I have no updated charts.

[2019-04-19 16:22:04] #2 [Go To First Post]
Sierra Chart - Max - Posts: 5590
Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support

[2019-04-19 18:08:40] #3 [Go To First Post]
User524539 - Posts: 14
you can try to solve my problem !!!!!!

[2019-04-19 18:24:28] #4 [Go To First Post]
User524539 - Posts: 14
I have no more updated charts, so my subscription has been renewed

[2019-04-19 18:26:11] #5 [Go To First Post]
John - SC Support - Posts: 30976
Keep in mind that many of the markets are closed for the Good Friday holiday. What symbols are you trying to access? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2019-04-19 18:33:20] #6 [Go To First Post]
User524539 - Posts: 14
Depuis toute la journée je n'ai aucun service et depuis que j'ai renouvelé mon abonnement je n'ai rien. Le forex : 6AM9 6CM9 6EM9 6BM9 6JM9 6NM9

[2019-04-19 20:49:23] #7 [Go To First Post]
John - SC Support - Posts: 30976
Those are all CME products, and the CME is closed today. Therefore there is no data to be received. You will find the CME calendar here: https://www.cmegroup.com/tools-information/holiday-calendar.html For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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