Support Board
Date/Time: Mon, 07 Jul 2025 02:15:57 +0000
Problem with closed position
View Count: 652
| [2019-04-19 09:23:57] |
| bolle2106 - Posts: 1 |
|
Hi, I have a problem with a closed position. My PC is yesterday crashed and I have closed my open position directly on CQG web client. However SierraChart still shows me this position as open. Could you please look into this? Kind regards, Christian |
 ORder_1_1.jpg / V - Attached On 2019-04-19 09:18:45 UTC - Size: 753.7 KB - 285 views ORder_2.jpg / V - Attached On 2019-04-19 09:21:10 UTC - Size: 107.15 KB - 291 views |
| [2019-04-19 10:14:06] |
| |
|
We can only refer you to this section: Trading Information Windows: Incorrectly Reported Trade Position Quantity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: