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Date/Time: Fri, 26 Apr 2024 00:55:52 +0000



sometimes have to click twice to select chartbook under new tab system

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[2019-04-17 07:14:13]
User753428 - Posts: 158
under the recently newly released tab system, many times when I click on a chartbook it doesn't switch to the chartbook. when i click it once or twice more, it will then switch to the selected chartbook.

it might be hard to reproduce on your side since it doesn't always happen but it happens often enough to be very frustrating.
[2019-04-17 07:47:39]
Sierra Chart Engineering - Posts: 104368
We will check on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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[2019-04-17 08:58:26]
User365411 - Posts: 173
rel 1902,
Happens to me too, very annoying.
Same behavior happen on the bottom labels when there are multiple charts in same chartbook.
It seems that SC expect that you want move the label to a new position ( the red bar sometimes appear).
Right-clik is immediate but not so useful like left clik, especially on bottom labels.
Maybe a longer left clik delay applied to move label action can help.
Date Time Of Last Edit: 2019-04-17 09:01:40
[2019-04-17 10:19:43]
Sierra Chart Engineering - Posts: 104368
We do already have this resolved and will have a new release out at the end of the day.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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