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Date/Time: Tue, 23 Apr 2024 07:18:59 +0000



Live trade Log in Issue

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[2019-04-16 21:54:36]
User168741 - Posts: 5
I just become a paid member and I cant log into my sierra chart through live account, I am connected with Ironbeam. I have live user name and password so I just need to get connected in live trading account. When I click on sierra chart it log me to Sim account.

Please let me know how can solve this issue.
[2019-04-17 02:58:22]
Sierra Chart Engineering - Posts: 104368
Make sure you have disabled Trade Simulation Mode:
Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes

If you have any trouble connecting to CQG, provide the Message Log:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-04-17 02:58:33
[2019-04-17 16:09:42]
User168741 - Posts: 5
Can you please show me how to change point system in my trading chart DOM into Dollar sign. I don't want to see points, I want to see how much money I am making or losing while I am trading. Please show me from the setting how can I change point system to dollar or it shows me money.

Also I like to know how to save a chartbook and delete the other ones
[2019-04-17 18:01:49]
John - SC Support - Posts: 31027
Refer to the following for how to change the Profit/Loss format:
Chart Settings: Profit/Loss Format (List) (Chart >> Chart Settings >> Trading menu)

Refer to the following for Saving a Chartbook:
Chartbooks (Workspaces): To Save a Chartbook

On that same page is how to Delete a Chartbook, here is the direct link:
Chartbooks (Workspaces): Deleting a Chartbook

Just in case you were looking for how to Save and Delete Charts, here is where you will find that information:
Chartbooks (Workspaces): To Add a New Chart To a Chartbook
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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