Support Board
Date/Time: Mon, 07 Jul 2025 02:15:57 +0000
Chart not scaling when chart DOM is on
View Count: 728
| [2019-04-12 20:14:14] |
| User161560 - Posts: 19 |
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I have a 2 min number bar chart on YM setup as my execution chart. Without the chart DOM up I can scale the price scaling by dragging my mouse up and down the scale, or by right-clicking and getting into the scale menu. However, when I turn on the chart DOM on that chart I can no longer scale the chart with my mouse and the right-click scale menu isn't there (right-clicking on the chart scale does nothing). Any ideas how I can fix this please as I need to be able to scale the chart when the chart DOM is up. Thanks Simon |
| [2019-04-13 03:26:19] |
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We have never heard of a problem like this before, at least not exactly like this. Create a new chart through File >> Find Symbol and enable the Chart DOM and see if you still have this issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-15 08:08:19
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| [2019-04-15 03:00:13] |
| User161560 - Posts: 19 |
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Making a new chart worked. Thanks!
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| [2019-04-15 08:07:52] |
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If you still have the chart that has this issue, could you attach it here following these instructions and then we will see what the issue is: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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