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[User Discussion] - No Symbols listed

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[2013-11-20 21:52:52] #1 [Go To First Post]
kamicrazy - Posts: 18
Hi I have just installed Sierra Chart. I cannot see any symbols when I go to Find Symbols In my message log there is something about updating Symbol settings Then there is an error message that says Reading for an HTTP request failed. Windows error code 18: No More files I have tried the Update From Server button under global settings \| symbol settings but I just keep getting this error. Is there something wrong on my end?

[2013-11-20 22:08:51] #2 [Go To First Post]
kamicrazy - Posts: 18
Okay There is some sort of regression going from crossover 12.5.1 on OS X to crossover 13. I moved back a version and things are working...

[2013-11-20 22:34:06] #3 [Go To First Post]
kamicrazy - Posts: 18
I"ve logged a support ticket with code weavers asking about this regression. However it would be really helpful if Sierra Chart support could explain what that error means and what function is failing.

[2013-11-21 03:17:52] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We need the actual Message Log to tell you what particular function is giving an error. As far as what the error means, we do not know. We have not seen it before and we do not know what Windows exactly means by in relation to its HTTP functions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2013-11-21 03:22:17] #5 [Go To First Post]
kamicrazy - Posts: 18
Would this help? This is what happens if I press the Update From Server button in Global Symbol Settings Software version: 1048 \| 2013-11-20 22:21:07 Usage end date: 2013-12-21 \| 2013-11-20 22:21:07 Enabled for: Sierra Chart Historical Data Service. \| 2013-11-20 22:21:07 Active service: SC Forex Data (FXCM) \| 2013-11-20 22:21:07 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2013-11-20 22:21:07 2013-11-21 16:21:07 Local computer clock time \| 2013-11-20 22:21:07 2013-11-21 03:21:07 GMT time \| 2013-11-20 22:21:07 2013-11-20 22:21:07 Time zone adjusted time \| 2013-11-20 22:21:07 Time difference to server time: 0 seconds. \| 2013-11-20 22:21:07 Program path: C:\SierraChart\ \| 2013-11-20 22:21:07 Data Files path: C:\SierraChart\Data\ \| 2013-11-20 22:21:07 OS Version Number: 6.1 \| 2013-11-20 22:21:07 Checking for new symbol settings for scfxcm \| 2013-11-20 22:21:07 SC Forex Data (FXCM): Connecting to the market data server. ds3.sierracharts.com:443 \| 2013-11-20 22:21:12 SC Forex Data (FXCM) - Local market data port: 0 \| 2013-11-20 22:21:12 Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2013-11-20 22:21:12 The network socket is connected. \| 2013-11-20 22:21:12 SC Forex Data (FXCM): Connected to market data server. Now authorizing. \| 2013-11-20 22:21:12 SC Forex Data (FXCM): Connected to market data server. \| 2013-11-20 22:21:12 Requesting symbol settings for scfxcm. Overwrite = on. \| 2013-11-20 22:21:21 Reading for a HTTP request (1) failed. Windows error code 18: No more files. \| 2013-11-20 22:21:23 Request for symbol settings failed. \| 2013-11-20 22:21:23

[2013-11-21 03:47:04] #6 [Go To First Post]
ganz - Posts: 1048
kamicrazy FYI: crossover 13 uses wine 1.7(.4) (devel) because of http://www.phoronix.com/scan.php?page=news_item&px=MTQ1Mjk crossover 12.5 uses wine 1.6 (stable)

[2013-11-21 03:58:34] #7 [Go To First Post]
kamicrazy - Posts: 18
Hi Ganz, Thanks for the info. I've already tried running Sierra Chart without the new Performance Enhanced Graphics. No change though. I upgraded to CX 13 because it enables the full screen mode in OS X, which after having used it with Sierra Chart I actually quite like. What I've done as a workaround for the moment is configure everything under 12.5.1 then upgrade to 13. As long as I don't need to reset the symbols I am fine. Not a solution for the long term but works for the short term.

[2013-11-21 06:03:21] #8 [Go To First Post]
ganz - Posts: 1048
kamicrazy hi Not a solution for the long term but works for the short term. or you could type a symbol manually

[2013-11-21 21:00:55] #9 [Go To First Post]
kamicrazy - Posts: 18
Bug filed and hopefully will get fixed in the next CX minor release

[2013-11-28 15:41:46] #10 [Go To First Post]
ganz - Posts: 1048
kamicrazy this is not the case /resolved/ for wine 1.7.7

[2013-11-28 17:17:50] #11 [Go To First Post]
kamicrazy - Posts: 18
I haven't used regular wine in years since I switched over to OS X. I filed a support ticket with code weavers and they reported back to me that they have had other reports of this regression in http function. They told me they expect to have this fixed in CX 13.1 and closed my ticket.

[2013-11-28 17:20:09] #12 [Go To First Post]
ganz - Posts: 1048
kamicrazy thnx 4 the info

[2013-12-19 19:25:54] #13 [Go To First Post]
kamicrazy - Posts: 18
This issue was fixed in CX 13.0.1 I am now enjoying the full screen modes, its really cool, makes sierra chart really nice to work on a laptop

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