Login Page - Create Account

Support Board


Date/Time: Sun, 16 Jun 2019 07:56:28 +0000



Trade from Sierra

Support Request:
[2019-04-08 18:54:25]
John Ara - Posts: 38
Hello,

My broker is Interactive Brokers and I have data feed through TWS socket port. Please let me know if I can trade from my sierra DOM?

Thank you
[2019-04-08 21:45:56]
Kiwi - Posts: 266
John,

I am another trader who has an IB account.

Yes, you can trade from Sierra. I prefer to trade from the chart but you can also trade from the dom.

https://www.sierrachart.com/index.php?page=doc/TradeMenu.html
[2019-04-08 22:57:23]
John Ara - Posts: 38
Thank you for your reply but actually I need to know how to have my sierra connected to IB?
I called IB first but they said I should contact you.

Thank you.
[2019-04-09 00:37:22]
Kiwi - Posts: 266
If you are receiving data you are probably set up correctly already.

But I'd recommend walking through the set up page and testing out the functionality as you go.

https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php
[2019-04-09 02:55:33]
Sierra Chart Engineering - Posts: 72845
Here are the setup instructions for Interactive Brokers:
https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#SetupInstructions

And here is the documentation for chart trading and also trading from a Trading DOM:
https://www.sierrachart.com/index.php?page=doc/ChartTrading.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-04-09 15:01:08]
John Ara - Posts: 38
I did every single step and I recieve only data from IB but still I can not send orders from sierra DOM. May I ask you to have a look remotely please?

Thank you.
[2019-04-10 05:48:27]
Sierra Chart Engineering - Posts: 72845
Did you disable Trade >> Trade Simulation Mode On?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-04-10 16:06:53]
John Ara - Posts: 38
Great. It is working now. A sound also confirms order fill. By the way, It seems sierra can only get connected to IB with TWS in between. Do you think maybe in future, sierra can be linked to IB directly?

Thank you.
[2019-04-10 18:10:37]
Sierra Chart Engineering - Posts: 72845
No, Interactive Brokers is not going to allow that unless we were to do centralized order routing with them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-04-10 18:10:55
[2019-04-10 23:30:46]
John Ara - Posts: 38
Do you know of any other broker (accepting canadian) that sierra can get connected directly?
[2019-04-10 23:58:33]
Kiwi - Posts: 266
Try AMP Futures (based in Chicago so not far across the border).

I recently opened an account with them because they support CQG data & trading (very high quality, far superior to IB's snapshot data), they are cheap as chips (Sierra level 3 is included free & level 5 for a fee) and because its CQG they support trading all over the world (I trade Hong Kong from Australia).

Sierra Chart supports CQG as a data & trading service (choose CQG WebAPI).

https://www.ampfutures.com/

https://www.cqg.com/partners/exchanges/tradable-symbols

Use their contact us button to ask about funding your account in Canadian dollars. Its probably fine because I fund from New Zealand, live in Australia, fund in USD but hold a positive balance in HKD (which is a little less popular than CAD I'd guess).
Date Time Of Last Edit: 2019-04-11 00:10:29
[2019-04-11 11:59:43]
John Ara - Posts: 38
Thank you so much for all valuable information.
You did a great job.
[2019-04-15 16:50:23]
John Ara - Posts: 38
Actually AMP just declined me. Pleasee let me know if you know any other broker that may accept canadian other than IB?

Thank you.
[2019-04-15 17:52:23]
Sierra Chart Engineering - Posts: 72845
We are not aware of anyone else other than Interactive Brokers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-04-16 22:29:01]
John Ara - Posts: 38
Please let me know if I can have 2 sierra open at the same time?
Then I will use one to chart with sierra data and one with InterActive Brokers to send orders.

There is another thing, Please let me know where I may find my trade log in sierra.

Thank you.
[2019-04-17 04:37:15]
Sierra Chart Engineering - Posts: 72845
Yes this is fully supported. You can have as many copies of Sierra Chart as you want running on the same system or on two different systems. Refer to:
https://www.sierrachart.com/index.php?page=doc/MultipleServices.html

For the trading log, refer to:
https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-04-17 04:37:38
[2019-04-17 15:14:33]
John Ara - Posts: 38
Great.

Besides, Please let me know if sierra can leave marks on screen when entering, covering and exiting.
I attached an image which is taken from my DAS platform that I use for stocks.

You are perfect in helping about sierra, Please let me know if there is anyway I can alway my questions from you?

Thank you.
imageCapture.JPG / V - Attached On 2019-04-17 15:11:18 UTC - Size: 13.88 KB - 16 views
[2019-04-17 18:55:55]
Sierra Chart Engineering - Posts: 72845
Refer to the following documentation for displaying Order Fills:
https://www.sierrachart.com/index.php?page=doc/ChartTrading.html#DisplayingOrderFills
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-04-18 18:35:56]
John Ara - Posts: 38
This is great.

I have a problem setting colors in 'Graphic settings-Global' like whatever color I change there, does not show on charts. They remain unchanged.Can you guess anything? we also can set a remote session?

Thank you.
[2019-04-18 21:52:07]
John - SC Support - Posts: 973
Most likely the option for Use Global Graphics Settings Instead of These Settings is unchecked on the window you get when you select Chart >> Graphics Settings. This means that you want different settings for that chart than what the Global Settings are. If this is not what you want (and you want just one set of settings for all charts), then select that option and then make the changes you want in your Global Graphics Settings (Global Settings >> Graphics Settings - Global).

Refer to the documentation on this setting here:
https://www.sierrachart.com/index.php?page=doc/GraphicsSettings.html#UseGlobalGraphicsSettings
[2019-04-27 23:33:02]
John Ara - Posts: 38
Please let me know if we can make DOM color coded like what we have in heat maps?

Thank you.
[2019-04-28 06:51:54]
Sierra Chart Engineering - Posts: 72845
We need further details. This is not clear specifically what you are referring to.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-04-28 13:07:19]
John Ara - Posts: 38
I am referring to 'Market Depth Historical Graph'. I have it color coded based on my settings attached. Please let me know if we can also color code DOM?
image190314.JPG / V - Attached On 2019-04-28 13:02:09 UTC - Size: 74.16 KB - 17 views
[2019-04-29 21:39:12]
Sierra Chart Engineering - Posts: 72845
The way we understand this, this is not supported. The quantity numbers within the Chart DOM itself just uses two colors, one for the bid side and another for the ask side.

However, the Market Depth Historical Graph can be cconfigured to display the most recent market depth quantity numbers and color code those according to its own settings.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-04-29 21:40:26

To post a message in this thread, you need to login with your Sierra Chart account:

Login

Login Page - Create Account