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Date/Time: Thu, 25 Apr 2024 02:13:08 +0000



Positions sync issue

View Count: 1066

[2013-11-20 15:13:05]
katek - Posts: 28
Hello,

I am using IB Financial Advisor account with the new data feed for futures.
For some reason when an order is filled the resulting positions is disappearing from SC. Also it seems the systems is not connecting entry and exit for a trade.
I have followed the configuration guidelines to no avail.


[2013-11-21 01:47:54]
Sierra Chart Engineering - Posts: 104368
Refer to the documentation here:
http://www.sierrachart.com/index.php?l=doc/IB.php#UsingFinancialAdvisorAccounts

You will need to use the Order Fill Calculated Position for the chart or Trade DOM.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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