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Date/Time: Sat, 20 Apr 2024 08:54:38 +0000



Data problem with IB

View Count: 1613

[2013-11-20 07:39:02]
jaban - Posts: 66
Cannot get IB data into Sierra this morning


Send log

thanks

Version 1046 loaded , no change

Software version: 1042 | 2013-11-20 08:27:48
Usage end date: 2014-01-28 | 2013-11-20 08:27:48
Enabled for: Sierra Chart Historical Data Service. | 2013-11-20 08:27:48
Active service: Interactive Brokers | 2013-11-20 08:27:48
Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2013-11-20 08:27:48
2013-11-20 08:27:48 Local computer clock time | 2013-11-20 08:27:48
2013-11-20 07:27:48 GMT time | 2013-11-20 08:27:48
2013-11-20 08:27:48 Time zone adjusted time | 2013-11-20 08:27:48
Time difference to server time: 1 seconds. | 2013-11-20 08:27:48
Program path: C:\SierraChart\ | 2013-11-20 08:27:48
Data Files path: C:\SierraChart\Data\ | 2013-11-20 08:27:48
OS Version Number: 5.1 | 2013-11-20 08:27:48

Checking for new symbol settings for ib | 2013-11-20 08:27:48

Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:27:53
The network socket is connected. | 2013-11-20 08:27:53
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:27:53
TWS server version: 67 | 2013-11-20 08:27:55
IB: Trader Workstation 9392 or higher is required to connect. TWS server version required: 68 | 2013-11-20 08:27:55
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-20 08:27:55
To prevent further connection attempts, select File >> Disconnect. | 2013-11-20 08:27:55
Disconnected from IB. | 2013-11-20 08:27:56
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-20 08:27:56
Starting TWS auto-login thread. | 2013-11-20 08:27:57
TWS auto-login thread ending. | 2013-11-20 08:27:57

Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:28:01
The network socket is connected. | 2013-11-20 08:28:01
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:28:01
Starting TWS auto-login thread. | 2013-11-20 08:28:01
TWS auto-login thread ending. | 2013-11-20 08:28:01
Starting TWS auto-login thread. | 2013-11-20 08:28:07
TWS auto-login thread ending. | 2013-11-20 08:28:07
Starting TWS auto-login thread. | 2013-11-20 08:28:09
TWS auto-login thread ending. | 2013-11-20 08:28:09
Starting TWS auto-login thread. | 2013-11-20 08:28:13
TWS auto-login thread ending. | 2013-11-20 08:28:13
Starting TWS auto-login thread. | 2013-11-20 08:28:17
TWS auto-login thread ending. | 2013-11-20 08:28:17
Starting TWS auto-login thread. | 2013-11-20 08:28:21
TWS auto-login thread ending. | 2013-11-20 08:28:21
Starting TWS auto-login thread. | 2013-11-20 08:28:25
TWS auto-login thread ending. | 2013-11-20 08:28:25
Starting TWS auto-login thread. | 2013-11-20 08:28:29
TWS auto-login thread ending. | 2013-11-20 08:28:29
Starting TWS auto-login thread. | 2013-11-20 08:28:33
TWS auto-login thread ending. | 2013-11-20 08:28:33
TWS server version: 67 | 2013-11-20 08:28:34
IB: Trader Workstation 9392 or higher is required to connect. TWS server version required: 68 | 2013-11-20 08:28:34
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-20 08:28:34
To prevent further connection attempts, select File >> Disconnect. | 2013-11-20 08:28:34
Disconnected from IB. | 2013-11-20 08:28:34
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-20 08:28:34
Starting TWS auto-login thread. | 2013-11-20 08:28:37
TWS auto-login thread ending. | 2013-11-20 08:28:37

Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:28:39
The network socket is connected. | 2013-11-20 08:28:39
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:28:39
Starting TWS auto-login thread. | 2013-11-20 08:28:41
TWS auto-login thread ending. | 2013-11-20 08:28:41
Starting TWS auto-login thread. | 2013-11-20 08:28:45
TWS auto-login thread ending. | 2013-11-20 08:28:45
Starting TWS auto-login thread. | 2013-11-20 08:28:49
TWS auto-login thread ending. | 2013-11-20 08:28:49
Starting TWS auto-login thread. | 2013-11-20 08:28:53
TWS auto-login thread ending. | 2013-11-20 08:28:53
Starting TWS auto-login thread. | 2013-11-20 08:28:57
TWS auto-login thread ending. | 2013-11-20 08:28:57
Starting TWS auto-login thread. | 2013-11-20 08:29:01
TWS auto-login thread ending. | 2013-11-20 08:29:01
Starting TWS auto-login thread. | 2013-11-20 08:29:05
TWS auto-login thread ending. | 2013-11-20 08:29:05
Starting TWS auto-login thread. | 2013-11-20 08:29:09
TWS auto-login thread ending. | 2013-11-20 08:29:09
Starting TWS auto-login thread. | 2013-11-20 08:29:13
TWS auto-login thread ending. | 2013-11-20 08:29:13
Current selected Data/Trading service: Interactive Brokers | 2013-11-20 08:29:16
Starting TWS auto-login thread. | 2013-11-20 08:29:17
TWS auto-login thread ending. | 2013-11-20 08:29:17
Starting TWS auto-login thread. | 2013-11-20 08:29:21
TWS auto-login thread ending. | 2013-11-20 08:29:21
Starting TWS auto-login thread. | 2013-11-20 08:29:25
TWS auto-login thread ending. | 2013-11-20 08:29:25
Starting TWS auto-login thread. | 2013-11-20 08:29:29
TWS auto-login thread ending. | 2013-11-20 08:29:29
Starting TWS auto-login thread. | 2013-11-20 08:29:33
TWS auto-login thread ending. | 2013-11-20 08:29:33
Starting TWS auto-login thread. | 2013-11-20 08:29:37
TWS auto-login thread ending. | 2013-11-20 08:29:37
Connection timed out. Will disconnect and retry. | 2013-11-20 08:29:39
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-20 08:29:39
To prevent further connection attempts, select File >> Disconnect. | 2013-11-20 08:29:39
Failed to connect to the data and trade server. | 2013-11-20 08:29:40
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-11-20 08:29:40
Disconnected from IB. | 2013-11-20 08:29:40
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-20 08:29:40
Starting TWS auto-login thread. | 2013-11-20 08:29:41
TWS auto-login thread ending. | 2013-11-20 08:29:41
The above has been sent to support. | 2013-11-20 08:29:43
Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2013-11-20 08:29:43

Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:29:45
The network socket is connected. | 2013-11-20 08:29:45
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:29:45
Starting TWS auto-login thread. | 2013-11-20 08:29:45
TWS auto-login thread ending. | 2013-11-20 08:29:45
Starting TWS auto-login thread. | 2013-11-20 08:29:49
TWS auto-login thread ending. | 2013-11-20 08:29:49
Starting TWS auto-login thread. | 2013-11-20 08:29:53
TWS auto-login thread ending. | 2013-11-20 08:29:53
Starting TWS auto-login thread. | 2013-11-20 08:29:57
TWS auto-login thread ending. | 2013-11-20 08:29:57
Starting TWS auto-login thread. | 2013-11-20 08:30:01
TWS auto-login thread ending. | 2013-11-20 08:30:01
Starting TWS auto-login thread. | 2013-11-20 08:30:05
TWS auto-login thread ending. | 2013-11-20 08:30:05
Starting TWS auto-login thread. | 2013-11-20 08:30:09
TWS auto-login thread ending. | 2013-11-20 08:30:09
Starting TWS auto-login thread. | 2013-11-20 08:30:13
TWS auto-login thread ending. | 2013-11-20 08:30:13
Starting TWS auto-login thread. | 2013-11-20 08:30:17
TWS auto-login thread ending. | 2013-11-20 08:30:17
Starting TWS auto-login thread. | 2013-11-20 08:30:21
TWS auto-login thread ending. | 2013-11-20 08:30:21
Starting TWS auto-login thread. | 2013-11-20 08:30:25
TWS auto-login thread ending. | 2013-11-20 08:30:25
Starting TWS auto-login thread. | 2013-11-20 08:30:29
TWS auto-login thread ending. | 2013-11-20 08:30:29
Starting TWS auto-login thread. | 2013-11-20 08:30:33
TWS auto-login thread ending. | 2013-11-20 08:30:33
Starting TWS auto-login thread. | 2013-11-20 08:30:37
TWS auto-login thread ending. | 2013-11-20 08:30:37
Starting TWS auto-login thread. | 2013-11-20 08:30:41
TWS auto-login thread ending. | 2013-11-20 08:30:41
Connection timed out. Will disconnect and retry. | 2013-11-20 08:30:45
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-20 08:30:45
To prevent further connection attempts, select File >> Disconnect. | 2013-11-20 08:30:45
Failed to connect to the data and trade server. | 2013-11-20 08:30:45
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-11-20 08:30:45
Disconnected from IB. | 2013-11-20 08:30:45
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-20 08:30:45
Starting TWS auto-login thread. | 2013-11-20 08:30:45
TWS auto-login thread ending. | 2013-11-20 08:30:45
Starting TWS auto-login thread. | 2013-11-20 08:30:49
TWS auto-login thread ending. | 2013-11-20 08:30:49

Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:30:50
The network socket is connected. | 2013-11-20 08:30:50
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:30:50
Starting TWS auto-login thread. | 2013-11-20 08:30:53
TWS auto-login thread ending. | 2013-11-20 08:30:53
Starting TWS auto-login thread. | 2013-11-20 08:30:57
TWS auto-login thread ending. | 2013-11-20 08:30:57
Starting TWS auto-login thread. | 2013-11-20 08:31:01
TWS auto-login thread ending. | 2013-11-20 08:31:01
Starting TWS auto-login thread. | 2013-11-20 08:31:05
TWS auto-login thread ending. | 2013-11-20 08:31:05
Starting TWS auto-login thread. | 2013-11-20 08:31:09
TWS auto-login thread ending. | 2013-11-20 08:31:09
Starting TWS auto-login thread. | 2013-11-20 08:31:13
TWS auto-login thread ending. | 2013-11-20 08:31:13
Connection timed out. Will disconnect and retry. | 2013-11-20 08:31:50
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-20 08:31:50
To prevent further connection attempts, select File >> Disconnect. | 2013-11-20 08:31:50
Failed to connect to the data and trade server. | 2013-11-20 08:31:50
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-11-20 08:31:50
Disconnected from IB. | 2013-11-20 08:31:50
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-20 08:31:50

Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:31:55
The network socket is connected. | 2013-11-20 08:31:55
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:31:55
Connection timed out. Will disconnect and retry. | 2013-11-20 08:32:55
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-20 08:32:55
To prevent further connection attempts, select File >> Disconnect. | 2013-11-20 08:32:55
Failed to connect to the data and trade server. | 2013-11-20 08:32:55
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-11-20 08:32:55
Disconnected from IB. | 2013-11-20 08:32:55
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-20 08:32:55

Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:33:00
The network socket is connected. | 2013-11-20 08:33:00
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:33:00
Connection timed out. Will disconnect and retry. | 2013-11-20 08:34:00
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-20 08:34:00
To prevent further connection attempts, select File >> Disconnect. | 2013-11-20 08:34:00
Failed to connect to the data and trade server. | 2013-11-20 08:34:00
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-11-20 08:34:00
Disconnected from IB. | 2013-11-20 08:34:00
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-20 08:34:00

Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:34:05
The network socket is connected. | 2013-11-20 08:34:05
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:34:05
Current selected Data/Trading service: Interactive Brokers | 2013-11-20 08:34:06
File >> Disconnect selected. | 2013-11-20 08:34:11
Failed to connect to the data and trade server. | 2013-11-20 08:34:11
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-11-20 08:34:11
Disconnected from IB. | 2013-11-20 08:34:11

Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:34:45
The network socket is connected. | 2013-11-20 08:34:45
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:34:45
TWS server version: 67 | 2013-11-20 08:34:47
IB: Trader Workstation 9392 or higher is required to connect. TWS server version required: 68 | 2013-11-20 08:34:47
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-20 08:34:47
To prevent further connection attempts, select File >> Disconnect. | 2013-11-20 08:34:47
Disconnected from IB. | 2013-11-20 08:34:47
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-20 08:34:47

Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:34:52
The network socket is connected. | 2013-11-20 08:34:52
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:34:52
Starting TWS auto-login thread. | 2013-11-20 08:35:13
TWS auto-login thread ending. | 2013-11-20 08:35:13
TWS server version: 67 | 2013-11-20 08:35:30
IB: Trader Workstation 9392 or higher is required to connect. TWS server version required: 68 | 2013-11-20 08:35:30
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-20 08:35:30
To prevent further connection attempts, select File >> Disconnect. | 2013-11-20 08:35:30
Disconnected from IB. | 2013-11-20 08:35:30
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-20 08:35:30

Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:35:35
The network socket is connected. | 2013-11-20 08:35:35
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:35:35

Date Time Of Last Edit: 2013-11-20 08:03:49
[2013-11-20 08:17:04]
Sierra Chart Engineering - Posts: 104368
Update Trader Workstation to this version:
https://download2.interactivebrokers.com/download/tws40_install_latest.exe
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-11-20 08:27:00]
jaban - Posts: 66
Thanks problem solved

It is strange , then I used the IB online version

thks

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