Home >> Support Board

Support Board

Date/Time: Tue, 07 May 2024 17:21:55 +0000

How to Post a Message for Support

Estimated Position in Queue not showing in DOM

View Count: 2254

[2019-04-04 19:37:14] #1 [Go To First Post]
User283129 - Posts: 30
Don't know if this is a potential bug or a missing configuration setting. As shown in picture 1 the "Enable Estimater Position in Queue Tracking" and the "Display Additional Order Information" are both flagged. As shown in the picture 2 you see the sell limit order at 123'21.50 does not show the EPQ which should be anywhere around 5660. This is the DOM of a live trade account.


1.png / V - Attached On 2019-04-04 19:35:49 UTC - Size: 66.55 KB - 563 views 2.png / V - Attached On 2019-04-04 19:35:55 UTC - Size: 96.47 KB - 928 views

[2019-04-04 20:48:24] #2 [Go To First Post]
John - SC Support - Posts: 31434
You also need to have Display Detailed Order Information Enabled (checked). We will update the documentation to make sure this is clear. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2019-04-05 11:51:55] #3 [Go To First Post]
User283129 - Posts: 30
The EPIQ functionality is useful when you are working a limit order in the book. The other information that you are forced to see when you enable the "Display Detailed Order Information" are absolutely not necessary. Would it be possible to make available the EPIQ functionality also when the "Display Detailed Order Information" flag is not selected?

[2019-04-05 12:07:28] #4 [Go To First Post]
User350666 - Posts: 38
+1

[2019-04-09 18:24:21] #5 [Go To First Post]
seandunaway - Posts: 213
+1 "Lmt 1 Q123" or similar would be saweet, similar to Jigsaw, X_Trader/TT, etc. ("L1 Q123")

[2019-04-10 02:05:21] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We will see about adding a separate option. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-10 02:05:26

[2019-07-17 08:11:03] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Would it be possible to make available the EPIQ functionality also when the "Display Detailed Order Information" flag is not selected? We did add a separate display option for EPIQ recently. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-07-17 08:36:56] #8 [Go To First Post]
ticinotrader - Posts: 378
Dear Support, Can you please provide some info regarding this new separate display option? I see that something changed when displaying it on a DOM, but when the Chart DOM is displayed, the EPIQ (and other order info) is displayed the same way as previously. Maybe I'm doing something wrong. Thank you.

[2019-07-17 09:04:42] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is explained here: Global Trade Settings Windows: Estimated Position (Q) (Global Settings >> Chart Trade Settings >> Working Orders >> Working Orders - Display) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-07-17 12:54:29] #10 [Go To First Post]
seandunaway - Posts: 213
It seems Display Estimated Position is still dependant on Display Detailed Order Information. Is it possible to allow use of EP independently?


epiq without detailed order information.png / V - Attached On 2019-07-17 12:52:26 UTC - Size: 40.94 KB - 368 views

To post a message in this thread, you need to log in with your Sierra Chart account: