Login Page - Create Account

Support Board


Date/Time: Sun, 06 Jul 2025 20:57:50 +0000



[Solved] XBTUSD-BMEX: wrong daily volume

View Count: 1408

[2019-04-04 16:37:03]
User364630 - Posts: 13
Hi

The volume for 2019/04/02 and 2019/04/03 is wrong on historical D1 chart(i checked these 2 days only).

2019/04/01, 4091.0000000, 4144.5000000, 4036.5000000, 4132.5000000, 1194746674, 311434
2019/04/02, 4132.5000000, 5144.5000000, 4128.5000000, 4897.5000000, 580781122, 875206
2019/04/03, 4898.0000000, 5348.5000000, 4783.0000000, 4979.0000000, 897402514, 978062
2019/04/04, 4978.5000000, 5085.5000000, 4902.5000000, 4994.0000000, 2016528535, 441358

As you can see here
https://www.bitmex.com/app/trade/XBTUSD
correct would be
2019/04/02: ~5000000000
2019/04/03: ~5000000000

http://www.sierrachart.com/image.php?Image=1554395544571.png

I tried the steps for delete and download data a few times.

Thx
Date Time Of Last Edit: 2019-04-06 08:55:09
[2019-04-04 21:51:34]
Sierra Chart Engineering - Posts: 104368
Those volumes are calculated from the individual trades received in real time and recorded by our servers. Any data which BitMex is not transmitting would not be included.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-04-06 08:50:23]
User364630 - Posts: 13
Ok, so why shows an intraday "1 Day" chart the correct volume for 2019/04/02 and 2019/04/03 then?

http://www.sierrachart.com/image.php?Image=15545400721000.png
Date Time Of Last Edit: 2019-04-06 08:52:49
[2019-04-07 00:52:56]
Sierra Chart Engineering - Posts: 104368
There are two problems. The historical daily data volume when it goes over the size of a 4 byte integer was not accurate. This is now resolved.

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.

And in the case of an Intraday chart the volume may not be accurate either with very large volumes per bar and this will be improved upon in the next release.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account