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Direct MessagesDate/Time: Fri, 03 May 2024 15:50:00 +0000
wrong average prices in the
View Count: 714
| [2019-04-03 18:49:45] |
| archymede - Posts: 19 |
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Hello, When using cqg, I noticed there's an issue with the average prices being displayed in the "orders and positions" window. * If one disconnects and reconnects to the data feed, or restarts sierra chart, the average price shown is divided by 2 as the first screenshot below shows. * After that reconnection, if opening a new trade without having closed the previous one, the average price is calculated as [(trade price #1 /2) + (trade price #2)]/2. * Another disconnection or platforms restart, and everything starts again from the previous steps without at any time showing a real average price which leds to wrong pnl calculations. I didn't notice the "trade activity log" window being affected but it needs an opened chart to actually show the actual stats. I've tried to downgrade many versions or use the pre-release one, but that issue remains. The only fix I found about this issue was to manually delete the trade and orders files in the sierra chart's directory, then a connection to the data feed will repopulate with the right prices but on the same time delete all the history. |
 01-after reconnection.png / V - Attached On 2019-04-03 18:31:56 UTC - Size: 15.53 KB - 293 views 02-new order.png / V - Attached On 2019-04-03 18:32:06 UTC - Size: 16.02 KB - 295 views 05-full view.png / V - Attached On 2019-04-03 18:43:11 UTC - Size: 8.01 KB - 276 views |
| [2019-04-04 03:14:44] |
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We will look this over and see what the issue is.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-04 03:14:49
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| [2019-04-10 06:27:27] |
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The reason for the issue has been determined and is resolved. We will have a new release out.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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