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Direct MessagesDate/Time: Sat, 18 May 2024 23:30:34 +0000
Trade Activity Log: All stats disappeared
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| [2019-04-01 09:07:12] |
| User882915 - Posts: 32 |
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Dear Sierra Chart Support Team, I updated Sierra Chart from version 1882 to the current version 1894 this morning. Apparently, you also modified the Trade Activity Log (I noted that the "Apply" button is now located on the left side). Unfortunately, something must have gone wrong here: While the window "Trade Activity" still works, ALL my statistics of ALL my former trades are gone. Also the trade I took this morning does not show up in the other windows (except for "Chart Stats"). Those windows that are of interest for me ("Trades" and "Statistics") remain empty, no matter which date range, symbol or account I choose. I hope you will be able to fix this soon (including the restoration of the old data, as a loss of the stats would be quite annoying). Thank you. Kind regards |
| [2019-04-01 09:58:23] |
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Make sure at the top left of the Trade Activity Log that either All Activity or Fills is selected. This is just simply a settings problem. This is all. And make sure you press the Apply button after making any changes. Also for the record there are backups of the Trade Activity Log but it is very unlikely the data is actually missing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-01 09:59:20
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| [2019-04-01 13:03:31] |
| User882915 - Posts: 32 |
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Thank you very much. That solved the problem and the data is indeed still there. To my defense: I have never changed anything in that drop list at the top left (not even sure it existed in the past) and it is greyed out (not allowing any changes) in all windows apart from "Trade Activity", with the default since the update being "Orders", which of course does not make sense for stats of finished trades. But anyway, thanks again; I'm glad it was such an easy fix. |
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