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Date/Time: Sun, 19 May 2024 03:36:52 +0000



Limited to one connection per username

View Count: 645

[2019-03-31 22:21:45]
uM8137 - Posts: 180
Am I correct in thinking that I should be able to login to SC on two different computers when using the SC Real and Historical feed?

I see this error in the log. "Limited to one connection per username for the requested data source."

context: (SierraChart v1882)

...
SC Data - All Services | Using username 0 | 2019-03-31 22:13:03
SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 443 | 2019-03-31 22:13:03
DTC Client socket (1) | Creating socket. | 2019-03-31 22:13:03
DTC Client socket (1) | Connecting to IP: 8.18.161.135. | 2019-03-31 22:13:03
SC Data - All Services | Connected to server. | 2019-03-31 22:13:03
SC Data - All Services | Starting socket receive thread. | 2019-03-31 22:13:03
SC Data - All Services | Sending encoding request to server: Binary VLS | 2019-03-31 22:13:03
SC Data - All Services | Setting DTC encoding to Binary VLS | 2019-03-31 22:13:03
SC Data - All Services | Sending logon request message. | 2019-03-31 22:13:03
SC Data - All Services | Received logon response. | 2019-03-31 22:13:03
SC Data - All Services | Server Name: SC Real-Time Server. | 2019-03-31 22:13:03
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2019-03-31 22:13:03
SC Data - All Services | Logon error received from server: Limited to one connection per username for the requested data source. | 2019-03-31 22:13:03
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2019-03-31 22:13:03
SC Data - All Services | Disconnected from the server. | 2019-03-31 22:13:03
SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2019-03-31 22:13:03
Date Time Of Last Edit: 2019-03-31 22:23:16
[2019-03-31 22:36:20]
Sierra Chart Engineering - Posts: 104368
When using that data feed you do need to pay for a second connection in this case. Refer to:
Sierra Chart Exchange Data Feed: Connections
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-03-31 22:36:57

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