Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 23:41:38 +0000



Order error Half tick price

View Count: 552

[2019-03-29 16:56:34]
User708382 - Posts: 3
Hi, I keep getting this Order error and makes my trade mgmt software basically delete my stop orders. I have also gotten this error moving a stop manually.

Order Error - OEC order update (Rejected). Text: Half tick price is not supported Other. Internal Order ID: 9409. Service Order ID: (none). Symbol: YMM19 | 2019-03-29 12:40:45 *

Any Ideas?

Thanks
[2019-03-29 17:16:39]
Sierra Chart Engineering - Posts: 104368
Make sure the Tick Size in Chart >> Chart Settings is set to 1
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account