Support Board
Date/Time: Sun, 06 Jul 2025 16:08:30 +0000
User Question
View Count: 1081
| [2019-03-27 15:45:53] |
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Hi,
I am looking for a new charting software provider. Some questions please. Can I use volume charts with Sierra? I use TWS and IQ Feed. The IB TWS feed does not provide all ticks. Is that the same with Sierra or do you get all ticks from IB? Can I program my keys with different timeframes to toggle between them by pressing the numbers? I use Ensign Windows which is genrally good and maybe want to change that as I have some chart difficulties they can not fix. Do you provide support during the european trading times? sorry, what is the price of sierra a month. And what is the 1-4th connection. I do not get that. Thanks Sierra Chart Support |
| [2019-03-29 03:54:42] |
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1. Yes, Volume Chart are supported. 2. Yes, the IB feed is not very good. For reliable and complete market data you need to use the Sierra Chart Real-Time and Historical Exchange Data Feed as it supports full and seamless Integration with Trading Services such as IB: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices This allows you trade your IB account, and have access to much higher quality data. 3. Yes, you can do that: Changing Chart Bars Period 4. The Support Board is monitored almost 24 hour a day. 5. For Sierra Chart pricing, refer to this page: Description of Service Packages and Pricing 6. Regarding the "1-4th connection", you are referring to Real-Time connection for the Sierra Chart Real-Time and Historical Exchange Data Feed: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Pricing https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Connections Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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