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Date/Time: Mon, 27 Mar 2023 22:42:41 +0000

Sierra Chart Data - Some symbols delayed

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[2019-03-25 14:11:17]
User747654 - Posts: 39

I just added two new charts. /ZN and VIX. Both charts unfortunately are delayed by about 12 minutes. All other charts / symbols are real time. I switched back to my broker data and back to Sierra Chart hoping it would reload but no luck. Would you please be able to help with this?

[2019-03-25 22:23:46]
Sierra Chart Engineering - Posts: 104367
You need to enable the required exchanges:

1) ZN - CBOT

2) VIX - either (a) or/and (b)
(a) (Futures available) CFE-CBOE
(b) (VIX Cash) CBOE Indices

See what you need under "exchanges" here:

Please read through set-up instructions here to get the information you need.
Sierra Chart Exchange Data Feed: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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