Support Board
Date/Time: Sun, 06 Jul 2025 06:51:45 +0000
not connecting
View Count: 728
| [2019-03-25 00:37:11] |
| Pavel2 - Posts: 21 |
|
hello, my sierra is not connecting. There were no updates on the computer or sierra this weekend. I closed it on Friday and today it is not connecting. My stage five trader works fine so the password is working. The message on my log is: Windows error code 10061: No connection could be made because the target machine actively refused it.- There is the whole log bellow if you need it Thank you. Pavel Reading Internal Order ID file. | 2019-03-24 18:16:31 Reading Trade Orders file. | 2019-03-24 18:16:31 Reading Trade Positions file. | 2019-03-24 18:16:31 Account Balance file. | 2019-03-24 18:16:31 UDPListener (1428). Port 22904 | Listening on UDP port 22904. | 2019-03-24 18:16:31 Software version: 1882 32-bit | 2019-03-24 18:16:31 Usage end date: 2020-03-19 | 2019-03-24 18:16:31 Enabled for: Advanced Features. | 2019-03-24 18:16:31 Enabled for: Sierra Chart Historical Data Service. | 2019-03-24 18:16:31 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-03-24 18:16:31 Current selected Data/Trading service: GAIN Capital/OEC | 2019-03-24 18:16:31 Chart Update Interval: 900 | 2019-03-24 18:16:31 Intraday Data Storage Time Unit: 0 | 2019-03-24 18:16:31 Time Zone: -06:00:00 (MST-07MDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-03-24 18:16:31 2019-03-24 18:16:31 Local computer time | 2019-03-24 18:16:31 2019-03-25 00:16:31 Local computer time in UTC | 2019-03-24 18:16:31 2019-03-24 18:16:31 Local computer time in SC Time Zone | 2019-03-24 18:16:31 2019-03-25 00:16:28 Server time in UTC | 2019-03-24 18:16:31 Local computer UTC time and Server UTC time difference: 2 seconds. | 2019-03-24 18:16:31 Program path: C:\SierraChart\ | 2019-03-24 18:16:31 Data Files path: C:\SierraChart\Data\ | 2019-03-24 18:16:31 OS Version Number: 10.0 | 2019-03-24 18:16:31 Locale Setting: C | 2019-03-24 18:16:31 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-03-24 18:16:31 Created the DTC Protocol server. | 2019-03-24 18:16:31 DTC Protocol Server listening on port 11099. | 2019-03-24 18:16:31 Created the DTC Protocol historical data server. | 2019-03-24 18:16:31 HD Server Manager | Listening on port 11098 | 2019-03-24 18:16:31 Checking for new symbol settings. Requested symbol settings MD5 for service code oec. Request ID: 1. | 2019-03-24 18:16:31 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2019-03-24 18:16:31 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Connecting to IP: 46.4.97.203. | 2019-03-24 18:16:31 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-03-24 18:16:31 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-03-24 18:16:31 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-03-24 18:16:31 Received 5 login tokens. | 2019-03-24 18:16:32 Symbol settings MD5 received. Request ID: 1. | 2019-03-24 18:16:32 Symbol settings are up-to-date for oec. | 2019-03-24 18:16:32 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-03-24 18:16:32 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. | 2019-03-24 18:16:32 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-03-24 18:16:32 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-03-24 18:16:32 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2019-03-24 18:16:32 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Closed. | 2019-03-24 18:16:32 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-03-24 18:16:33 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-03-24 18:16:33 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-03-24 18:16:34 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-03-24 18:16:34 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-03-24 18:16:34 Files to Open on Start up | Opening file: Continuous.Cht | 2019-03-24 18:16:35 EUR/NZD [CB] Monthly #1 | Reloading chart. | 2019-03-24 18:16:35 EUR/NZD [CB] Monthly #1 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2019-03-24 18:16:35 EUR/NZD [CB] Monthly #1 | There are no continuous futures contract symbols. Loading data normally. | 2019-03-24 18:16:35 EUR/NZD [CB] Daily #2 | Reloading chart. | 2019-03-24 18:16:35 EUR/NZD [CB] Daily #2 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2019-03-24 18:16:35 EUR/NZD [CB] Daily #2 | There are no continuous futures contract symbols. Loading data normally. | 2019-03-24 18:16:35 EUR/NZD [CB] Weekly #3 | Reloading chart. | 2019-03-24 18:16:35 EUR/NZD [CB] Weekly #3 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2019-03-24 18:16:35 EUR/NZD [CB] Weekly #3 | There are no continuous futures contract symbols. Loading data normally. | 2019-03-24 18:16:35 EUR/NZD 240 Min #4 | Reloading chart. | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for AUD/CAD | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for AUD/CHF | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for AUD/JPY | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for AUD/NZD | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for AUD/USD | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for CAD/JPY | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for CHF/JPY | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for EUR/AUD | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for EUR/CHF | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for EUR/GBP | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for EUR/JPY | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for EUR/NZD | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for EUR/USD | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for GBP/AUD | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for GBP/CAD | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for GBP/CHF | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for GBP/JPY | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for GBP/USD | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for NZD/CAD | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for NZD/JPY | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for NZD/USD | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for USD/CAD | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for USD/CHF | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for USD/JPY | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for USD/SGD | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for USDMXN | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for USDNOK | 2019-03-24 18:16:35 Using Bid/Ask average for last trade price for USDTRY | 2019-03-24 18:16:35 Files to Open on Start up | Opening file: 1 symbol look.Cht | 2019-03-24 18:16:35 GCLK19 1 Min #1 | Reloading chart. | 2019-03-24 18:16:35 GCLK19 Daily #2 | Reloading chart. | 2019-03-24 18:16:36 GCLK19 240 Min #3 | Reloading chart. | 2019-03-24 18:16:36 GCLK19 15 Min #4 | Reloading chart. | 2019-03-24 18:16:37 Files to Open on Start up | Opening file: Cur on top.Cht | 2019-03-24 18:16:37 GGCJ19 5 Min #1 | Reloading chart. | 2019-03-24 18:16:37 6EM19 5 Min #2 | Reloading chart. | 2019-03-24 18:16:37 6JM19 5 Min #3 | Reloading chart. | 2019-03-24 18:16:37 6AM19 5 Min #4 | Reloading chart. | 2019-03-24 18:16:37 6BM19 5 Min #5 | Reloading chart. | 2019-03-24 18:16:37 6CM19 5 Min #6 | Reloading chart. | 2019-03-24 18:16:37 GCLK19 5 Min #7 | Reloading chart. | 2019-03-24 18:16:37 GHOK19 5 Min #8 | Reloading chart. | 2019-03-24 18:16:37 GRBK19 5 Min #9 | Reloading chart. | 2019-03-24 18:16:37 EUR/NZD 240 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\EUR[NZD.scid | 2019-03-24 18:16:38 HD Request # 2 | Downloading Historical Daily chart data for EUR/NZD. Starting date: 2019-03-22. Service: oec | 2019-03-24 18:16:38 HD Request # 2 | Requesting historical Daily data for ^EURNZD starting at 2019-03-21 | 2019-03-24 18:16:38 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-03-24 18:16:38 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 88.99.0.216. | 2019-03-24 18:16:38 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2019-03-24 18:16:38 Intraday data recording state for symbol EUR/NZD is set to download 'Pending'. | 2019-03-24 18:16:38 HD Request # 3 | Downloading Intraday chart data for EUR/NZD to the file EUR[NZD.scid. Service: oec | 2019-03-24 18:16:38 HD Request # 3 | Download start date-time: 2018-09-19 18:16:37.000 | 2019-03-24 18:16:38 HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2019-03-24 18:16:38 Intraday data recording state for symbol GCLK19 is set to download 'Pending'. | 2019-03-24 18:16:38 GAIN Capital FIX Trading socket (2) | Creating socket. Using TLS 1.2. | 2019-03-24 18:16:38 GAIN Capital FIX Trading socket (2) | Connecting to IP: 67.23.52.47. | 2019-03-24 18:16:38 Socket (3) | Creating socket. | 2019-03-24 18:16:38 Socket (3) | Connecting to IP: 192.81.56.146. | 2019-03-24 18:16:38 HD Request # 3 | Setting DTC encoding to Binary VLS | 2019-03-24 18:16:38 HD Request # 3 | Sending historical data logon request message. | 2019-03-24 18:16:38 Intraday data recording state for symbol GGCJ19 is set to download 'Pending'. | 2019-03-24 18:16:38 Intraday data recording state for symbol 6EM19 is set to download 'Pending'. | 2019-03-24 18:16:38 Intraday data recording state for symbol 6JM19 is set to download 'Pending'. | 2019-03-24 18:16:38 Intraday data recording state for symbol 6AM19 is set to download 'Pending'. | 2019-03-24 18:16:38 Intraday data recording state for symbol 6BM19 is set to download 'Pending'. | 2019-03-24 18:16:38 Intraday data recording state for symbol 6CM19 is set to download 'Pending'. | 2019-03-24 18:16:38 Intraday data recording state for symbol GHOK19 is set to download 'Pending'. | 2019-03-24 18:16:38 GAIN Capital FIX Trading: Sending the Logon message. | 2019-03-24 18:16:38 Intraday data recording state for symbol GRBK19 is set to download 'Pending'. | 2019-03-24 18:16:38 HD Request # 3 | Requesting Intraday data. Start date-time: 2018-09-19 18:16:37. Record interval: 0. Symbol: EUR/NZD | 2019-03-24 18:16:38 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-03-24 18:16:38 GAIN Capital FIX Trading | Connected to trading server. | 2019-03-24 18:16:39 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2019-03-24 18:16:39 GAIN Capital FAST Data socket (4) | Creating socket. | 2019-03-24 18:16:39 GAIN Capital FAST Data socket (4) | Connecting to IP: 67.23.52.47. | 2019-03-24 18:16:39 HD Request # 3 | Error downloading historical Intraday data for EUR/NZD. Historical data file not available for symbol. | 2019-03-24 18:16:39 Historical data download thread signaled to stop. | 2019-03-24 18:16:39 HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for EUR/NZD | 2019-03-24 18:16:39 HD Request # 3 | Completion time: 0s | 2019-03-24 18:16:39 HD Request # 3 | Intraday data download complete for EUR/NZD. Unique request ID: 2 | 2019-03-24 18:16:39 Removed historical data download ID 2 | 2019-03-24 18:16:39 HD Request # 4 | Downloading Intraday chart data for GCLK19 to the file GCLK19.scid. Service: oec | 2019-03-24 18:16:39 Socket (3) | Socket gracefully closed by remote side. | 2019-03-24 18:16:39 Socket (3) | Closed. | 2019-03-24 18:16:39 HD Request # 4 | Download start date-time: 2019-03-22 14:59:59.000 | 2019-03-24 18:16:39 HD Request # 4 | Using server: ds3.sierracharts.com port 10150 | 2019-03-24 18:16:39 Socket (3) | Creating socket. | 2019-03-24 18:16:39 Socket (3) | Connecting to IP: 65.182.172.42. | 2019-03-24 18:16:39 HD Request # 4 | Setting DTC encoding to Binary VLS | 2019-03-24 18:16:39 HD Request # 4 | Sending historical data logon request message. | 2019-03-24 18:16:39 HD Request # 4 | Requesting Intraday data. Start date-time: 2019-03-22 14:59:59. Record interval: 0. Symbol: GCLK19 | 2019-03-24 18:16:39 HD Request # 4 | Decompressing data. | 2019-03-24 18:16:39 HD Request # 4 | Receiving Intraday data for GCLK19 starting at 2019-03-22 14:59:59 | 2019-03-24 18:16:39 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-03-24 18:16:39 HD Request # 4 | Historical data for GCLK19 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-03-24 18:16:39 Historical data download thread signaled to stop. | 2019-03-24 18:16:39 HD Request # 4 | Received 2 records from 2019-03-22 14:59:59 to 2019-03-22 14:59:59 (0.0 seconds) and wrote 0 records for GCLK19 | 2019-03-24 18:16:39 HD Request # 4 | Completion time: 0s | 2019-03-24 18:16:39 HD Request # 4 | Intraday data download complete for GCLK19. Unique request ID: 3 | 2019-03-24 18:16:39 Removed historical data download ID 3 | 2019-03-24 18:16:39 HD Request # 5 | Downloading Intraday chart data for GGCJ19 to the file GGCJ19.scid. Service: oec | 2019-03-24 18:16:39 HD Request # 5 | Download start date-time: 2019-03-22 14:59:55.000 | 2019-03-24 18:16:39 HD Request # 5 | Using server: ds4.sierracharts.com port 10149 | 2019-03-24 18:16:39 Socket (5) | Creating socket. | 2019-03-24 18:16:39 Socket (5) | Connecting to IP: 192.81.56.146. | 2019-03-24 18:16:39 Socket (3) | Socket gracefully closed by remote side. | 2019-03-24 18:16:39 Socket (3) | Closed. | 2019-03-24 18:16:39 HD Request # 5 | Setting DTC encoding to Binary VLS | 2019-03-24 18:16:39 HD Request # 5 | Sending historical data logon request message. | 2019-03-24 18:16:39 HD Request # 5 | Requesting Intraday data. Start date-time: 2019-03-22 14:59:55. Record interval: 0. Symbol: GGCJ19 | 2019-03-24 18:16:39 HD Request # 5 | Decompressing data. | 2019-03-24 18:16:39 HD Request # 5 | Receiving Intraday data for GGCJ19 starting at 2019-03-22 14:59:55 | 2019-03-24 18:16:39 HD Request # 5 | Historical data for GGCJ19 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-03-24 18:16:39 Socket (5) | Shutdown started. Waiting for graceful close. | 2019-03-24 18:16:39 Historical data download thread signaled to stop. | 2019-03-24 18:16:39 HD Request # 5 | Received 3 records from 2019-03-22 14:59:55 to 2019-03-22 14:59:55 (0.0 seconds) and wrote 0 records for GGCJ19 | 2019-03-24 18:16:39 HD Request # 5 | Completion time: 1s | 2019-03-24 18:16:39 HD Request # 5 | Intraday data download complete for GGCJ19. Unique request ID: 5 | 2019-03-24 18:16:39 Removed historical data download ID 5 | 2019-03-24 18:16:39 HD Request # 6 | Downloading Intraday chart data for 6EM19 to the file 6EM19.scid. Service: oec | 2019-03-24 18:16:39 HD Request # 6 | Download start date-time: 2019-03-22 14:59:53.000 | 2019-03-24 18:16:39 HD Request # 6 | Using server: ds3.sierracharts.com port 10150 | 2019-03-24 18:16:39 Socket (3) | Creating socket. | 2019-03-24 18:16:39 Socket (3) | Connecting to IP: 65.182.172.42. | 2019-03-24 18:16:39 Socket (5) | Socket gracefully closed by remote side. | 2019-03-24 18:16:39 Socket (5) | Closed. | 2019-03-24 18:16:39 HD Request # 6 | Setting DTC encoding to Binary VLS | 2019-03-24 18:16:39 HD Request # 6 | Sending historical data logon request message. | 2019-03-24 18:16:39 HD Request # 6 | Requesting Intraday data. Start date-time: 2019-03-22 14:59:53. Record interval: 0. Symbol: 6EM19 | 2019-03-24 18:16:39 HD Request # 6 | Decompressing data. | 2019-03-24 18:16:39 HD Request # 6 | Receiving Intraday data for 6EM19 starting at 2019-03-22 14:59:53 | 2019-03-24 18:16:39 HD Request # 6 | Historical data for 6EM19 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-03-24 18:16:39 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-03-24 18:16:39 Historical data download thread signaled to stop. | 2019-03-24 18:16:39 HD Request # 6 | Received 1 record from 2019-03-22 14:59:53 to 2019-03-22 14:59:53 (0.0 seconds) and wrote 0 records for 6EM19 | 2019-03-24 18:16:39 HD Request # 6 | Completion time: 0s | 2019-03-24 18:16:39 HD Request # 6 | Intraday data download complete for 6EM19. Unique request ID: 6 | 2019-03-24 18:16:39 Removed historical data download ID 6 | 2019-03-24 18:16:39 HD Request # 7 | Downloading Intraday chart data for 6JM19 to the file 6JM19.scid. Service: oec | 2019-03-24 18:16:39 HD Request # 7 | Download start date-time: 2019-03-22 14:59:40.000 | 2019-03-24 18:16:39 HD Request # 7 | Using server: ds4.sierracharts.com port 10149 | 2019-03-24 18:16:39 Socket (5) | Creating socket. | 2019-03-24 18:16:39 Socket (5) | Connecting to IP: 192.81.56.146. | 2019-03-24 18:16:39 Socket (3) | Socket gracefully closed by remote side. | 2019-03-24 18:16:39 Socket (3) | Closed. | 2019-03-24 18:16:39 HD Request # 2 | Receiving historical Daily data for EUR/NZD starting at 2019-03-22 | 2019-03-24 18:16:39 HD Request # 2 | Writing historical Daily data to the file EUR[NZD.dly | 2019-03-24 18:16:39 HD Request # 7 | Setting DTC encoding to Binary VLS | 2019-03-24 18:16:39 HD Request # 7 | Sending historical data logon request message. | 2019-03-24 18:16:39 HD Request # 2 | Received 3 records from 2019-03-22 00:00:00 to 2019-03-25 00:00:00 (4.0 days) and wrote 2 records for EUR/NZD | 2019-03-24 18:16:39 HD Request # 7 | Requesting Intraday data. Start date-time: 2019-03-22 14:59:40. Record interval: 0. Symbol: 6JM19 | 2019-03-24 18:16:39 HD Request # 2 | Completion time: 2s | 2019-03-24 18:16:39 HD Request # 2 | Daily data download complete for EUR/NZD. Unique request ID: 1 | 2019-03-24 18:16:39 Removed historical data download ID 1 | 2019-03-24 18:16:39 HD Request # 8 | Downloading Historical Daily chart data for GCLK19. Starting date: 2019-03-22. Service: oec | 2019-03-24 18:16:39 HD Request # 8 | Requesting historical Daily data for CLK19 starting at 2019-03-21 | 2019-03-24 18:16:39 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (3) | Creating socket. Using TLS 1.2. | 2019-03-24 18:16:39 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (3) | Connecting to IP: 88.99.0.216. | 2019-03-24 18:16:39 HD Request # 7 | Decompressing data. | 2019-03-24 18:16:40 HD Request # 7 | Receiving Intraday data for 6JM19 starting at 2019-03-22 14:59:40 | 2019-03-24 18:16:40 HD Request # 7 | Historical data for 6JM19 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-03-24 18:16:40 Socket (5) | Shutdown started. Waiting for graceful close. | 2019-03-24 18:16:40 Historical data download thread signaled to stop. | 2019-03-24 18:16:40 HD Request # 7 | Received 3 records from 2019-03-22 14:59:40 to 2019-03-22 14:59:40 (0.0 seconds) and wrote 0 records for 6JM19 | 2019-03-24 18:16:40 HD Request # 7 | Completion time: 0s | 2019-03-24 18:16:40 HD Request # 7 | Intraday data download complete for 6JM19. Unique request ID: 7 | 2019-03-24 18:16:40 Removed historical data download ID 7 | 2019-03-24 18:16:40 HD Request # 9 | Downloading Intraday chart data for 6AM19 to the file 6AM19.scid. Service: oec | 2019-03-24 18:16:40 HD Request # 9 | Download start date-time: 2019-03-22 14:59:50.000 | 2019-03-24 18:16:40 HD Request # 9 | Using server: ds3.sierracharts.com port 10150 | 2019-03-24 18:16:40 Socket (6) | Creating socket. | 2019-03-24 18:16:40 Socket (6) | Connecting to IP: 65.182.172.42. | 2019-03-24 18:16:40 Socket (5) | Socket gracefully closed by remote side. | 2019-03-24 18:16:40 Socket (5) | Closed. | 2019-03-24 18:16:40 EUR/NZD [CB-D] Monthly #1 | Reloading chart. | 2019-03-24 18:16:40 EUR/NZD [CB-D] Monthly #1 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2019-03-24 18:16:40 EUR/NZD [CB-D] Monthly #1 | There are no continuous futures contract symbols. Loading data normally. | 2019-03-24 18:16:40 HD Request # 9 | Setting DTC encoding to Binary VLS | 2019-03-24 18:16:40 HD Request # 9 | Sending historical data logon request message. | 2019-03-24 18:16:40 HD Request # 9 | Requesting Intraday data. Start date-time: 2019-03-22 14:59:50. Record interval: 0. Symbol: 6AM19 | 2019-03-24 18:16:40 EUR/NZD [CB-D] Daily #2 | Reloading chart. | 2019-03-24 18:16:40 EUR/NZD [CB-D] Daily #2 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2019-03-24 18:16:40 EUR/NZD [CB-D] Daily #2 | There are no continuous futures contract symbols. Loading data normally. | 2019-03-24 18:16:40 HD Request # 9 | Decompressing data. | 2019-03-24 18:16:40 HD Request # 9 | Receiving Intraday data for 6AM19 starting at 2019-03-22 14:59:50 | 2019-03-24 18:16:40 Socket (6) | Shutdown started. Waiting for graceful close. | 2019-03-24 18:16:40 HD Request # 9 | Historical data for 6AM19 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-03-24 18:16:40 Historical data download thread signaled to stop. | 2019-03-24 18:16:40 HD Request # 9 | Received 1 record from 2019-03-22 14:59:50 to 2019-03-22 14:59:50 (0.0 seconds) and wrote 0 records for 6AM19 | 2019-03-24 18:16:40 HD Request # 9 | Completion time: 0s | 2019-03-24 18:16:40 HD Request # 9 | Intraday data download complete for 6AM19. Unique request ID: 8 | 2019-03-24 18:16:40 Removed historical data download ID 8 | 2019-03-24 18:16:40 HD Request # 10 | Downloading Intraday chart data for 6BM19 to the file 6BM19.scid. Service: oec | 2019-03-24 18:16:40 HD Request # 10 | Download start date-time: 2019-03-22 14:59:38.000 | 2019-03-24 18:16:40 HD Request # 10 | Using server: ds4.sierracharts.com port 10149 | 2019-03-24 18:16:40 Socket (5) | Creating socket. | 2019-03-24 18:16:40 Socket (5) | Connecting to IP: 192.81.56.146. | 2019-03-24 18:16:40 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-03-24 18:16:40 Socket (6) | Socket gracefully closed by remote side. | 2019-03-24 18:16:40 Socket (6) | Closed. | 2019-03-24 18:16:40 EUR/NZD [CB-D] Weekly #3 | Reloading chart. | 2019-03-24 18:16:40 EUR/NZD [CB-D] Weekly #3 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2019-03-24 18:16:40 EUR/NZD [CB-D] Weekly #3 | There are no continuous futures contract symbols. Loading data normally. | 2019-03-24 18:16:40 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-03-24 18:16:40 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-03-24 18:16:40 HD Request # 10 | Setting DTC encoding to Binary VLS | 2019-03-24 18:16:40 HD Request # 10 | Sending historical data logon request message. | 2019-03-24 18:16:40 HD Request # 10 | Requesting Intraday data. Start date-time: 2019-03-22 14:59:38. Record interval: 0. Symbol: 6BM19 | 2019-03-24 18:16:40 HD Request # 10 | Decompressing data. | 2019-03-24 18:16:40 HD Request # 10 | Receiving Intraday data for 6BM19 starting at 2019-03-22 14:59:38 | 2019-03-24 18:16:40 Socket (5) | Shutdown started. Waiting for graceful close. | 2019-03-24 18:16:40 HD Request # 10 | Historical data for 6BM19 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-03-24 18:16:40 Historical data download thread signaled to stop. | 2019-03-24 18:16:40 HD Request # 10 | Received 1 record from 2019-03-22 14:59:38 to 2019-03-22 14:59:38 (0.0 seconds) and wrote 0 records for 6BM19 | 2019-03-24 18:16:40 HD Request # 10 | Completion time: 1s | 2019-03-24 18:16:40 HD Request # 10 | Intraday data download complete for 6BM19. Unique request ID: 9 | 2019-03-24 18:16:40 Removed historical data download ID 9 | 2019-03-24 18:16:40 HD Request # 11 | Downloading Intraday chart data for 6CM19 to the file 6CM19.scid. Service: oec | 2019-03-24 18:16:40 HD Request # 11 | Download start date-time: 2019-03-22 14:59:51.000 | 2019-03-24 18:16:40 HD Request # 11 | Using server: ds3.sierracharts.com port 10150 | 2019-03-24 18:16:40 Socket (1) | Creating socket. | 2019-03-24 18:16:40 Socket (1) | Connecting to IP: 65.182.172.42. | 2019-03-24 18:16:40 Socket (5) | Socket gracefully closed by remote side. | 2019-03-24 18:16:40 Socket (5) | Closed. | 2019-03-24 18:16:40 HD Request # 11 | Setting DTC encoding to Binary VLS | 2019-03-24 18:16:40 HD Request # 11 | Sending historical data logon request message. | 2019-03-24 18:16:40 HD Request # 11 | Requesting Intraday data. Start date-time: 2019-03-22 14:59:51. Record interval: 0. Symbol: 6CM19 | 2019-03-24 18:16:40 HD Request # 11 | Decompressing data. | 2019-03-24 18:16:40 HD Request # 11 | Receiving Intraday data for 6CM19 starting at 2019-03-22 14:59:51 | 2019-03-24 18:16:40 HD Request # 11 | Historical data for 6CM19 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-03-24 18:16:40 Socket (1) | Shutdown started. Waiting for graceful close. | 2019-03-24 18:16:40 Historical data download thread signaled to stop. | 2019-03-24 18:16:40 HD Request # 11 | Received 2 records from 2019-03-22 14:59:51 to 2019-03-22 14:59:51 (0.0 seconds) and wrote 0 records for 6CM19 | 2019-03-24 18:16:40 HD Request # 11 | Completion time: 0s | 2019-03-24 18:16:40 HD Request # 11 | Intraday data download complete for 6CM19. Unique request ID: 10 | 2019-03-24 18:16:40 Removed historical data download ID 10 | 2019-03-24 18:16:40 HD Request # 12 | Downloading Intraday chart data for GHOK19 to the file GHOK19.scid. Service: oec | 2019-03-24 18:16:40 HD Request # 12 | Download start date-time: 2019-03-22 14:59:25.000 | 2019-03-24 18:16:40 HD Request # 12 | Using server: ds4.sierracharts.com port 10149 | 2019-03-24 18:16:40 Socket (5) | Creating socket. | 2019-03-24 18:16:40 Socket (5) | Connecting to IP: 192.81.56.146. | 2019-03-24 18:16:40 Socket (1) | Socket gracefully closed by remote side. | 2019-03-24 18:16:40 Socket (1) | Closed. | 2019-03-24 18:16:40 HD Request # 12 | Setting DTC encoding to Binary VLS | 2019-03-24 18:16:40 HD Request # 12 | Sending historical data logon request message. | 2019-03-24 18:16:40 HD Request # 12 | Requesting Intraday data. Start date-time: 2019-03-22 14:59:25. Record interval: 0. Symbol: GHOK19 | 2019-03-24 18:16:40 HD Request # 12 | Decompressing data. | 2019-03-24 18:16:41 HD Request # 12 | Receiving Intraday data for GHOK19 starting at 2019-03-22 14:59:25 | 2019-03-24 18:16:41 HD Request # 12 | Historical data for GHOK19 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-03-24 18:16:41 Socket (5) | Shutdown started. Waiting for graceful close. | 2019-03-24 18:16:41 Historical data download thread signaled to stop. | 2019-03-24 18:16:41 HD Request # 12 | Received 1 record from 2019-03-22 14:59:25 to 2019-03-22 14:59:25 (0.0 seconds) and wrote 0 records for GHOK19 | 2019-03-24 18:16:41 HD Request # 12 | Completion time: 0s | 2019-03-24 18:16:41 HD Request # 12 | Intraday data download complete for GHOK19. Unique request ID: 11 | 2019-03-24 18:16:41 Removed historical data download ID 11 | 2019-03-24 18:16:41 HD Request # 13 | Downloading Intraday chart data for GRBK19 to the file GRBK19.scid. Service: oec | 2019-03-24 18:16:41 HD Request # 13 | Download start date-time: 2019-03-22 14:59:54.000 | 2019-03-24 18:16:41 HD Request # 13 | Using server: ds3.sierracharts.com port 10150 | 2019-03-24 18:16:41 Socket (1) | Creating socket. | 2019-03-24 18:16:41 Socket (1) | Connecting to IP: 65.182.172.42. | 2019-03-24 18:16:41 Socket (5) | Socket gracefully closed by remote side. | 2019-03-24 18:16:41 Socket (5) | Closed. | 2019-03-24 18:16:41 HD Request # 13 | Setting DTC encoding to Binary VLS | 2019-03-24 18:16:41 HD Request # 13 | Sending historical data logon request message. | 2019-03-24 18:16:41 HD Request # 13 | Requesting Intraday data. Start date-time: 2019-03-22 14:59:54. Record interval: 0. Symbol: GRBK19 | 2019-03-24 18:16:41 HD Request # 13 | Decompressing data. | 2019-03-24 18:16:41 HD Request # 13 | Receiving Intraday data for GRBK19 starting at 2019-03-22 14:59:54 | 2019-03-24 18:16:41 HD Request # 13 | Historical data for GRBK19 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-03-24 18:16:41 Socket (1) | Shutdown started. Waiting for graceful close. | 2019-03-24 18:16:41 Historical data download thread signaled to stop. | 2019-03-24 18:16:41 HD Request # 13 | Received 1 record from 2019-03-22 14:59:54 to 2019-03-22 14:59:54 (0.0 seconds) and wrote 0 records for GRBK19 | 2019-03-24 18:16:41 HD Request # 13 | Completion time: 0s | 2019-03-24 18:16:41 HD Request # 13 | Intraday data download complete for GRBK19. Unique request ID: 12 | 2019-03-24 18:16:41 Removed historical data download ID 12 | 2019-03-24 18:16:41 Socket (1) | Socket gracefully closed by remote side. | 2019-03-24 18:16:41 Socket (1) | Closed. | 2019-03-24 18:16:41 HD Request # 8 | Receiving historical Daily data for GCLK19 starting at 2019-03-22 | 2019-03-24 18:16:41 HD Request # 8 | Writing historical Daily data to the file GCLK19.dly | 2019-03-24 18:16:41 HD Request # 8 | Received 3 records from 2019-03-22 00:00:00 to 2019-03-25 00:00:00 (4.0 days) and wrote 2 records for GCLK19 | 2019-03-24 18:16:41 HD Request # 8 | Completion time: 2s | 2019-03-24 18:16:41 HD Request # 8 | Daily data download complete for GCLK19. Unique request ID: 4 | 2019-03-24 18:16:41 Removed historical data download ID 4 | 2019-03-24 18:16:41 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (3) | Shutdown started. Waiting for graceful close. | 2019-03-24 18:16:41 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (3) | Socket gracefully closed by remote side. | 2019-03-24 18:16:42 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (3) | Closed. | 2019-03-24 18:16:42 GCLK19 Daily #2 | Reloading chart. | 2019-03-24 18:16:42 GAIN Capital FAST Data socket (4) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-24 18:16:45 * GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2019-03-24 18:16:45 GAIN Capital FAST Data socket (4) | Closed. | 2019-03-24 18:16:45 Service connection timed out. Will disconnect and retry. | 2019-03-24 18:17:38 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-24 18:17:38 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-24 18:17:38 GAIN Capital FIX Trading: DisconnectFIX called. | 2019-03-24 18:17:38 GAIN Capital FIX Trading: Sending a Logout message. | 2019-03-24 18:17:38 GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-24 18:17:38 GAIN Capital FIX Trading socket (2) | Write in progress. Shutdown being delayed. | 2019-03-24 18:17:38 GAIN Capital/OEC | Disconnected. | 2019-03-24 18:17:38 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-24 18:17:38 GAIN Capital FIX Trading socket (2) | Write has completed. Shutdown being performed. | 2019-03-24 18:17:38 GAIN Capital FIX Trading socket (2) | Shutdown started. Waiting for graceful close. | 2019-03-24 18:17:38 GAIN Capital FIX Trading socket (2) | Socket gracefully closed by remote side. | 2019-03-24 18:17:38 GAIN Capital FIX Trading socket (2) | Closed. | 2019-03-24 18:17:38 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2019-03-24 18:17:41 GAIN Capital FIX Trading socket (1) | Creating socket. Using TLS 1.2. | 2019-03-24 18:17:41 GAIN Capital FIX Trading socket (1) | Connecting to IP: 67.23.52.47. | 2019-03-24 18:17:41 GAIN Capital FIX Trading: Sending the Logon message. | 2019-03-24 18:17:41 GAIN Capital FIX Trading | Connected to trading server. | 2019-03-24 18:17:41 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2019-03-24 18:17:41 GAIN Capital FAST Data socket (2) | Creating socket. | 2019-03-24 18:17:41 GAIN Capital FAST Data socket (2) | Connecting to IP: 67.23.52.47. | 2019-03-24 18:17:41 GAIN Capital FAST Data socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-24 18:17:48 * GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2019-03-24 18:17:48 GAIN Capital FAST Data socket (2) | Closed. | 2019-03-24 18:17:48 Service connection timed out. Will disconnect and retry. | 2019-03-24 18:18:41 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-24 18:18:41 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-24 18:18:41 GAIN Capital FIX Trading: DisconnectFIX called. | 2019-03-24 18:18:41 GAIN Capital FIX Trading: Sending a Logout message. | 2019-03-24 18:18:41 GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-24 18:18:41 GAIN Capital FIX Trading socket (1) | Write in progress. Shutdown being delayed. | 2019-03-24 18:18:41 GAIN Capital/OEC | Disconnected. | 2019-03-24 18:18:41 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-24 18:18:41 GAIN Capital FIX Trading socket (1) | Write has completed. Shutdown being performed. | 2019-03-24 18:18:41 GAIN Capital FIX Trading socket (1) | Shutdown started. Waiting for graceful close. | 2019-03-24 18:18:41 GAIN Capital FIX Trading socket (1) | Socket gracefully closed by remote side. | 2019-03-24 18:18:41 GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-24 18:18:41 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2019-03-24 18:18:44 GAIN Capital FIX Trading socket (1) | Creating socket. Using TLS 1.2. | 2019-03-24 18:18:44 GAIN Capital FIX Trading socket (1) | Connecting to IP: 67.23.52.47. | 2019-03-24 18:18:44 GAIN Capital FIX Trading: Sending the Logon message. | 2019-03-24 18:18:44 GAIN Capital FIX Trading | Connected to trading server. | 2019-03-24 18:18:44 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2019-03-24 18:18:44 GAIN Capital FAST Data socket (2) | Creating socket. | 2019-03-24 18:18:44 GAIN Capital FAST Data socket (2) | Connecting to IP: 67.23.52.47. | 2019-03-24 18:18:44 GAIN Capital FAST Data socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-24 18:18:51 * GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2019-03-24 18:18:51 GAIN Capital FAST Data socket (2) | Closed. | 2019-03-24 18:18:51 |
| [2019-03-25 02:10:45] |
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There currently is a problem with the Gain Capital FAST market data server. We have contacted them about this.
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