Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Fri, 19 Apr 2024 08:03:52 +0000
Volume Profiles Not Showing after Update
View Count: 926
| [2019-03-23 07:33:17] |
| User462086 - Posts: 188 |
|
Hi, I just updated Sierra Chart using the "Help > Download Current Version" menu option. Now several volume profiles are not being shown on a chart. Interestingly, some are still showing. When I open the "Studies" dialog box, each one of the missing profiles is present in the studies list. Also, loading a backup of the same chartbook produces the same result. Certainly with time the profiles that are not being shown can be recreated. Unfortunately the settings are different from the default volume profile settings so each profile will require re-configuration. Please advise.
Date Time Of Last Edit: 2019-03-23 07:34:23
|
| [2019-03-23 08:35:47] |
| |
|
Enable this Chart Settings option and see if it resolves this: Chart Settings: Show Chart Drawings For Different Symbols (Chart >> Chart Settings >> Chart Drawings menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-23 08:35:54
|
| [2019-03-23 11:47:00] |
| User462086 - Posts: 188 |
|
Thank you, that resolved it. For your purposes it may be worth noting (1) the chart's symbol hadn't been changed, and (2) the missing profiles were manually drawn profiles using the Draw Volume Profile tool: neither of these conditions match the documentation in your link.
|
| [2019-03-23 18:32:38] |
| |
|
Therefore, attach that chart so we can have a look at it: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile So we can understand what the issue is and resolve any potential problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-03-24 05:34:01] |
| User462086 - Posts: 188 |
|
Sure, please find attached chartbook.
|
Private File |
| [2019-03-24 13:15:10] |
| |
|
This will be resolved in the next release coming out in about 1 to 2 hours.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: