Support Board
Date/Time: Sun, 06 Jul 2025 06:36:45 +0000
Order Routing/data not working
View Count: 1196
| [2019-03-22 16:27:31] |
| TraderTen - Posts: 80 |
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My SC setup has been SC Exchange Data, with CQG order routing on AMP. That worked OK for SIM trading, but last night I tried a live trade, but was rejected by the DOM, which automatically reverted to SIM again. My data feed was set to SC All Services. After digging in and contacting AMP, they sent a new CQG login because I told them I have CQG order routing (FIX), on top of SC Exchange data. So as a test, I changed a chart to CQG symbol and now data will load, and I was able to place and cancel a Live order. However, this combo was short-lived as SC shut the whole thing down and I have nothing (see log I sent for analysis). Therefore, what logins, settings do I need for live trading? Currently I log into SC with my Account log in. As for data, using SC-All Services setting was working for SIM, but not for live trading. Upon switching to CQG, I was able to enter and cancel a live trade (after changing symbols), but now nothing works, no data under either data feed symbol. |
| [2019-03-22 17:25:45] |
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but was rejected by the DOM, which automatically reverted to SIM again. This is because you tried trading from the SC Data-All Services service. That will not work. But actually there was no order rejection. The orders were just simulated.Follow the instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices (Integration with Trading Services) Make sure the charts are set to the CQG symbols.The Message log shows that you are using CQG but not using the CQG symbols. That is the problem. That is explained at step 7 in the section linked above. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-22 17:27:11
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