Support Board
Date/Time: Sun, 06 Jul 2025 07:13:47 +0000
*.dll file
View Count: 1369
[2019-03-21 07:28:47] |
User269719 - Posts: 3 |
Hello, I downloaded a *.dll file from my mentor, and put it in the data folder. But is doesn't show up when I want to add it as a custom study. What goes wrong ? regards JH Date Time Of Last Edit: 2019-03-21 07:29:10
|
![]() |
[2019-03-21 08:00:35] |
Ackin - Posts: 1865 |
check 32-bit / 64-bit version Library dll: The custom study DLL naming format is as follows: [DLL name].dll (32-bit) [DLL name]_64.dll (64-bit) Date Time Of Last Edit: 2019-05-27 20:51:31
|
[2019-03-21 08:08:07] |
User269719 - Posts: 3 |
have the 32 bit version, and the .dll is without the _64, like dllname.dll
|
[2019-03-21 08:28:37] |
|
It still could be a 64-bit DLL. Try running the 64-bit version of Sierra Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-03-21 09:32:15] |
User269719 - Posts: 3 |
well, that worked...kinda.... it gives me an errorcode 126 checked it was in the data folder so removed it, and downloaded it again, same result Date Time Of Last Edit: 2019-03-21 09:33:21
|
[2019-03-21 18:37:15] |
|
Provide a copy of the Message Log showing this error by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: