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Date/Time: Sat, 04 May 2024 00:58:01 +0000



ALERTS ON USER DRAWN TREND LINES (RAYS)

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[2019-03-20 17:02:51]
User901353 - Posts: 26
I HAVE FOLLOWED THE DOCUMENTATION PROVIDED IN CONFIGURING AN ALERT IN THE MAIN CHART ALERT SECTION. I GET NO ALERTS. IS THERE A LIMITATION TO THE USER PROVIDED DRAWINGS WHICH CAN BE USED FOR GENERATING ALERTS?

THANKS,

BOB
[2019-03-21 17:40:52]
User901353 - Posts: 26
There was talk about pay for support a few months ago. Would this sort of ticket / request fall under that category? If so what would the charge be for information on making this work?

Thanks
[2019-03-21 18:44:28]
Sierra Chart Engineering - Posts: 104368
What is the alert formula you are using?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-03-21 19:33:13]
User901353 - Posts: 26
CROSSFROMBELOW (C, UDID (4)) AND / OR CROSSFROMABOVE (C, UDID (4)) .....AND i HAVE TRIED IT IN THE CHART'S ALERTS SETTINGS AS WELL AS IN THE ALERTS SECTION OF STUDIES. i HAVE USED ID0.SG1 FOR PRICE AND I HAVE ALSO TRIED INCLUDING ANCHOR POINTS.

THANKS
[2019-03-21 19:34:40]
User901353 - Posts: 26
Where UDID 4 is the Line ID in the Ray's properties.
[2019-03-22 19:24:15]
User901353 - Posts: 26
The question was answered by Tomgilb. No need for help from Support. Thanks, Tom!
[2019-03-25 19:12:06]
Sierra Chart Engineering - Posts: 104368
At the current time it is not possible to use one of these CROSS functions and reference a chart drawing on the chart. You are also not referencing the drawing properly. For the documentation, refer to:
Study/Chart Alerts And Scanning: Referencing Chart Drawings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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