Support Board
Date/Time: Tue, 14 May 2024 17:32:57 +0000
Can not connect with rithmic
View Count: 615
[2019-03-18 19:16:10] |
User707262 - Posts: 1 |
Reading Internal Order ID file. | 2019-03-18 15:15:19 Reading Trade Orders file. | 2019-03-18 15:15:19 Reading Trade Positions file. | 2019-03-18 15:15:19 Account Balance file. | 2019-03-18 15:15:19 UDPListener (844). Port 22904 | Listening on UDP port 22904. | 2019-03-18 15:15:19 Software version: 1882 32-bit | 2019-03-18 15:15:19 Enabled for: Advanced Features. | 2019-03-18 15:15:19 Enabled for: Sierra Chart Historical Data Service. | 2019-03-18 15:15:19 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-03-18 15:15:19 Current selected Data/Trading service: Rithmic Trading | 2019-03-18 15:15:19 Chart Update Interval: 500 | 2019-03-18 15:15:19 Intraday Data Storage Time Unit: 1 | 2019-03-18 15:15:19 Data/Trade Service Settings automatically set. | 2019-03-18 15:15:19 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-03-18 15:15:19 2019-03-18 15:15:18 Local computer time | 2019-03-18 15:15:19 2019-03-18 19:15:18 Local computer time in UTC | 2019-03-18 15:15:19 2019-03-18 15:15:18 Local computer time in SC Time Zone | 2019-03-18 15:15:19 2019-03-18 19:15:19 Server time in UTC | 2019-03-18 15:15:19 Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-03-18 15:15:19 Program path: F:\Program Files\SierraChart\ | 2019-03-18 15:15:19 Data Files path: F:\Program Files\SierraChart\Data\ | 2019-03-18 15:15:19 OS Version Number: 6.1 | 2019-03-18 15:15:19 Locale Setting: C | 2019-03-18 15:15:19 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2019-03-18 15:15:19 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2019-03-18 15:15:19 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Connecting to IP: 46.4.97.203. | 2019-03-18 15:15:19 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-03-18 15:15:19 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-03-18 15:15:19 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-03-18 15:15:19 Received 5 login tokens. | 2019-03-18 15:15:19 Symbol settings MD5 received. Request ID: 1. | 2019-03-18 15:15:19 Symbol settings are up-to-date for rithmic.trading. | 2019-03-18 15:15:19 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-03-18 15:15:20 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. | 2019-03-18 15:15:20 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-03-18 15:15:20 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-03-18 15:15:20 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2019-03-18 15:15:20 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Closed. | 2019-03-18 15:15:20 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-03-18 15:15:21 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-03-18 15:15:21 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-03-18 15:15:22 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-03-18 15:15:22 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-03-18 15:15:22 Rithmic Trading | Port for executable: 7598 | 2019-03-18 15:15:24 Listening socket (684). Port 7598 | Closed. | 2019-03-18 15:15:24 Rithmic Trading | Starting server: F:\Program Files\SierraChart\Rim\DTCBridge.exe | 2019-03-18 15:15:24 Error creating process F:\Program Files\SierraChart\Rim\DTCBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-18 15:15:24 * Rithmic Trading | Error running DTC server program F:\Program Files\SierraChart\Rim\DTCBridge.exe. | 2019-03-18 15:15:24 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-18 15:15:24 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 15:15:24 Rithmic Trading | Disconnected. | 2019-03-18 15:15:24 |
[2019-03-18 22:06:42] |
Sierra Chart Engineering - Posts: 104368 |
Follow step 3 here: Rithmic Trading Platform Service: Setup Instructions You need to install the Optional Components. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-18 22:07:03
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