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Date/Time: Tue, 14 May 2024 17:32:57 +0000



Can not connect with rithmic

View Count: 615

[2019-03-18 19:16:10]
User707262 - Posts: 1
Reading Internal Order ID file. | 2019-03-18 15:15:19
Reading Trade Orders file. | 2019-03-18 15:15:19
Reading Trade Positions file. | 2019-03-18 15:15:19
Account Balance file. | 2019-03-18 15:15:19
UDPListener (844). Port 22904 | Listening on UDP port 22904. | 2019-03-18 15:15:19
Software version: 1882 32-bit | 2019-03-18 15:15:19
Enabled for: Advanced Features. | 2019-03-18 15:15:19
Enabled for: Sierra Chart Historical Data Service. | 2019-03-18 15:15:19
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-03-18 15:15:19
Current selected Data/Trading service: Rithmic Trading | 2019-03-18 15:15:19
Chart Update Interval: 500 | 2019-03-18 15:15:19
Intraday Data Storage Time Unit: 1 | 2019-03-18 15:15:19
Data/Trade Service Settings automatically set. | 2019-03-18 15:15:19
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-03-18 15:15:19
2019-03-18 15:15:18 Local computer time | 2019-03-18 15:15:19
2019-03-18 19:15:18 Local computer time in UTC | 2019-03-18 15:15:19
2019-03-18 15:15:18 Local computer time in SC Time Zone | 2019-03-18 15:15:19
2019-03-18 19:15:19 Server time in UTC | 2019-03-18 15:15:19
Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-03-18 15:15:19
Program path: F:\Program Files\SierraChart\ | 2019-03-18 15:15:19
Data Files path: F:\Program Files\SierraChart\Data\ | 2019-03-18 15:15:19
OS Version Number: 6.1 | 2019-03-18 15:15:19
Locale Setting: C | 2019-03-18 15:15:19

HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2019-03-18 15:15:19
Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2019-03-18 15:15:19
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Connecting to IP: 46.4.97.203. | 2019-03-18 15:15:19
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-03-18 15:15:19
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-03-18 15:15:19
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-03-18 15:15:19
Received 5 login tokens. | 2019-03-18 15:15:19
Symbol settings MD5 received. Request ID: 1. | 2019-03-18 15:15:19
Symbol settings are up-to-date for rithmic.trading. | 2019-03-18 15:15:19
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-03-18 15:15:20
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. | 2019-03-18 15:15:20
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-03-18 15:15:20
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-03-18 15:15:20
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2019-03-18 15:15:20
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Closed. | 2019-03-18 15:15:20
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-03-18 15:15:21
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-03-18 15:15:21
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-03-18 15:15:22
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-03-18 15:15:22
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-03-18 15:15:22

Rithmic Trading | Port for executable: 7598 | 2019-03-18 15:15:24
Listening socket (684). Port 7598 | Closed. | 2019-03-18 15:15:24
Rithmic Trading | Starting server: F:\Program Files\SierraChart\Rim\DTCBridge.exe | 2019-03-18 15:15:24
Error creating process F:\Program Files\SierraChart\Rim\DTCBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-18 15:15:24 *
Rithmic Trading | Error running DTC server program F:\Program Files\SierraChart\Rim\DTCBridge.exe. | 2019-03-18 15:15:24 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-18 15:15:24
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 15:15:24
Rithmic Trading | Disconnected. | 2019-03-18 15:15:24
[2019-03-18 22:06:42]
Sierra Chart Engineering - Posts: 104368
Follow step 3 here:
Rithmic Trading Platform Service: Setup Instructions

You need to install the Optional Components.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-03-18 22:07:03

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