Support Board
Date/Time: Tue, 14 May 2024 21:46:38 +0000
Cant connect to rithmic!!Help
View Count: 1257
[2019-03-15 19:14:16] |
User431526 - Posts: 6 |
I try connect to rithmic. But see this error https://gyazo.com/5834f2e0cf420d3429ad010ade108ecc A go to this folder and cant find folder "Rim"!!! https://gyazo.com/eaf8bfa9f22447a192c8ab9f5fc336dc PLS HELP! How i can start Sierra with Rithmic without errors |
[2019-03-15 19:15:35] |
Sierra Chart - Max - Posts: 5610 |
Refer to step #3 in the Rithmic setup instructions here: Rithmic Trading Platform Service: Setup Instructions Sierra Chart Support |
[2019-03-15 19:46:04] |
User431526 - Posts: 6 |
UPDATE!!! AND NO folder "RIM"!!! What i need do now? can you help me? |
[2019-03-15 20:00:38] |
User431526 - Posts: 6 |
And in email i see Ending Date (YYYY-MM-DD): 2019-03-30 Software Service Package: Trial Why trial, if i buy in AMP "Sierra Chart with Advanced Features (Service Package 5)"!!!! |
[2019-03-16 22:40:00] |
Sierra Chart Engineering - Posts: 104368 |
You need to enable the option to Install Optional Components on the installer. Update Sierra Chart again through Help >> Download Current Version and enable that option. In regards to post #4, you need to ask AMP about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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