Support Board
Date/Time: Fri, 19 Apr 2024 20:23:30 +0000
I would like to get Realtime updates for the VIX indexes added
View Count: 795
[2019-03-14 20:21:45] |
TraderTen - Posts: 80 |
For my Historical service, I would like to get Real Time VIX symbols. Can you add that for me, or please describe what change I need to make in the account. Thanks
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[2019-03-15 00:01:56] |
Sierra Chart Engineering - Posts: 104368 |
Do you mean the volatility index from the CBOE?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-03-15 16:13:57] |
TraderTen - Posts: 80 |
Yes, that is the one: on my Historical Feed it is: $VIX. On my Exchange feed it is: VIJ19. Neither one is R-T now, so I need to upgrade the Historical to R-T, or figure out why the chart on Exchange loads data, but will not update in real time after that. The preferred way is to get the Exchange feed to work properly, in which case I would not have to pay more money to upgrade the Historical.
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[2019-03-16 22:38:26] |
Sierra Chart Engineering - Posts: 104368 |
For real-time data for $VIX, refer to: Sierra Chart Exchange Data Feed: Cash Indexes (Cash Indexes) For the futures, you need to enable this exchange: CFE Futures. Refer to: Sierra Chart Exchange Data Feed: Supported Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-16 22:39:06
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