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Direct MessagesDate/Time: Fri, 19 Apr 2024 20:56:22 +0000
Sent Message Log for Analysis
View Count: 654
| [2019-03-11 14:11:23] |
| User736398 - Posts: 3 |
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Sent Message Log for Analysis - some charts are frozen and not updating data. Others are working fine. Thanks.
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| [2019-03-11 18:27:53] |
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Refer to help topic 3.4 on this page: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart If you need further help, let us know the symbol of one of the charts that's not updating. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-11 18:28:07
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| [2019-03-12 14:11:31] |
| User736398 - Posts: 3 |
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Ok, there is a date under: Main Settings-Date Range in File - To:, but it won't let me delete the date. Is there a way for me to do that? Thank you!
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| [2019-03-12 17:21:10] |
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No, that is automatically managed. If you still have a problem let us know the particular symbol and provide the current Message Log again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-03-13 13:30:17] |
| User736398 - Posts: 3 |
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I sent the message log again for symbol ESM9-CME, charts #8 and #11. They intermittently stop updating. The other charts seem to be working fine today but chart #4 has done it before too. It's probably something I'm doing-just don't know what though. Thank you!
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| [2019-03-13 17:00:43] |
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So you have some ESM9-CME charts updating but some are not? Confirm this to us. If so, it is going to be one of the issues documented here: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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