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Date/Time: Mon, 06 May 2024 04:23:26 +0000



Cant Connect

View Count: 949

[2019-03-08 22:03:06]
User750207 - Posts: 3
Reading Internal Order ID file. | 2019-03-08 13:59:13
Reading Trade Orders file. | 2019-03-08 13:59:13
Reading Trade Positions file. | 2019-03-08 13:59:13
Account Balance file. | 2019-03-08 13:59:13
UDPListener (1172). Port 22904 | Listening on UDP port 22904. | 2019-03-08 13:59:13
Software version: 1882 64-bit | 2019-03-08 13:59:13
Enabled for: Advanced Features. | 2019-03-08 13:59:13
Enabled for: Advanced Features 2. | 2019-03-08 13:59:13
Enabled for: Sierra Chart Historical Data Service. | 2019-03-08 13:59:13
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-03-08 13:59:13
Current selected Data/Trading service: Rithmic Trading | 2019-03-08 13:59:13
Chart Update Interval: 500 | 2019-03-08 13:59:13
Intraday Data Storage Time Unit: 0 | 2019-03-08 13:59:13
Data/Trade Service Settings automatically set. | 2019-03-08 13:59:13
Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-03-08 13:59:13
2019-03-08 13:59:13 Local computer time | 2019-03-08 13:59:13
2019-03-08 21:59:13 Local computer time in UTC | 2019-03-08 13:59:13
2019-03-08 13:59:13 Local computer time in SC Time Zone | 2019-03-08 13:59:13
2019-03-08 21:59:13 Server time in UTC | 2019-03-08 13:59:13
Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-03-08 13:59:13
Program path: C:\SierraChart\ | 2019-03-08 13:59:13
Data Files path: C:\SierraChart\Data\ | 2019-03-08 13:59:13
OS Version Number: 10.0 | 2019-03-08 13:59:13
Locale Setting: C | 2019-03-08 13:59:13

Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2019-03-08 13:59:13
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2019-03-08 13:59:13
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Connecting to IP: 46.4.97.203. | 2019-03-08 13:59:13
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-03-08 13:59:13
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-03-08 13:59:14
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-03-08 13:59:14
Received 5 login tokens. | 2019-03-08 13:59:14
Symbol settings MD5 received. Request ID: 1. | 2019-03-08 13:59:14
Symbol settings are up-to-date for rithmic.trading. | 2019-03-08 13:59:14
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-03-08 13:59:14
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. | 2019-03-08 13:59:14
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-03-08 13:59:14
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-03-08 13:59:14
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2019-03-08 13:59:15
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Closed. | 2019-03-08 13:59:15
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-03-08 13:59:15
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-03-08 13:59:15
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-03-08 13:59:16
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-03-08 13:59:17
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-03-08 13:59:17

Rithmic Trading | Port for executable: 63266 | 2019-03-08 13:59:19
Listening socket (1296). Port 63266 | Closed. | 2019-03-08 13:59:19
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-03-08 13:59:19
Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-03-08 13:59:19 *
Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-03-08 13:59:19 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-08 13:59:19
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-08 13:59:19
Rithmic Trading | Disconnected. | 2019-03-08 13:59:19
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-08 13:59:19

Rithmic Trading | Port for executable: 63267 | 2019-03-08 13:59:21
Listening socket (1296). Port 63267 | Closed. | 2019-03-08 13:59:21
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-03-08 13:59:21
Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-03-08 13:59:21 *
Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-03-08 13:59:21 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-08 13:59:21
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-08 13:59:21
Rithmic Trading | Disconnected. | 2019-03-08 13:59:21
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-08 13:59:21

Rithmic Trading | Port for executable: 63268 | 2019-03-08 13:59:23
Listening socket (1296). Port 63268 | Closed. | 2019-03-08 13:59:23
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-03-08 13:59:23
Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-03-08 13:59:23 *
Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-03-08 13:59:23 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-08 13:59:23
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-08 13:59:23
Rithmic Trading | Disconnected. | 2019-03-08 13:59:23
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-08 13:59:23

Rithmic Trading | Port for executable: 63269 | 2019-03-08 13:59:25
Listening socket (1032). Port 63269 | Closed. | 2019-03-08 13:59:25
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-03-08 13:59:25
Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-03-08 13:59:25 *
Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-03-08 13:59:25 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-08 13:59:25
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-08 13:59:25
Rithmic Trading | Disconnected. | 2019-03-08 13:59:26
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-08 13:59:26
File >> Disconnect selected. | 2019-03-08 13:59:27
Rithmic Trading | Disconnected. | 2019-03-08 13:59:27
[2019-03-08 22:56:08]
Sierra Chart Engineering - Posts: 104368
You need to follow step number 3 here:
Rithmic Trading Platform Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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