Home >> Support Board

Support Board

Date/Time: Tue, 07 May 2024 10:30:34 +0000

How to Post a Message for Support

Expiration account

View Count: 660

[2019-03-08 14:54:07] #1 [Go To First Post]
User581577 - Posts: 8
Hello, I created a sierra chart account 2 weeks ago through the Universia Trading Center. My trainer told me that I would have access to 60 days of platform. I received a message telling me that the session expired in 2 days ... Can you enlighten me on this? Thank you, Best regards,

[2019-03-09 00:35:29] #2 [Go To First Post]
John - SC Support - Posts: 31419
We have updated the time for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2019-03-11 01:03:08] #3 [Go To First Post]
User471548 - Posts: 24
Hi, I would like to request extension of my trial for 15 days. I am starting my trading in futures and would like to try Sierra Chart suitability for my strategy. Thanks. With warmest regards, Mike

[2019-03-11 14:16:44] #4 [Go To First Post]
John - SC Support - Posts: 31419
User471548: Your account shows the trial is active until March 26, 2019. Therefore, you should not have any trouble using the software. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: