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Direct MessagesDate/Time: Mon, 06 May 2024 05:36:24 +0000
No live data with SC Data Feed
View Count: 776
| [2019-03-08 14:05:37] |
| User351605 - Posts: 76 |
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Hello, i'm running one instance of Sierra with my FXCM live account, and I'd like to run another instance with SC Data Feed to look at E-minis for market depth and volume. I have set up SC Data - All services - in the settings. Unfortunately, the charts are opening, but I don't get any live data. What can I do to get the live data? |
| [2019-03-08 14:21:22] |
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What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: Sierra Chart Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-03-08 14:46:02] |
| User351605 - Posts: 76 |
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I froze my futures account and I use the FXCM for CFD's only at the moment. That means i can't access CME live data without the futures account and i'm paying for nothing for SC Data Feed ? |
| [2019-03-08 15:22:18] |
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You have to pay the higher priced CME exchange fees. This is explained in more detail here: Is Historical and Real-time Futures Data Included?: CME Exchange Fees for Professionals and Users Without a Supported Trading Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-08 15:34:10
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| [2019-03-08 15:33:54] |
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This is explained in more detail here: Is Historical and Real-time Futures Data Included?: CME Exchange Fees for Professionals and Users Without a Supported Trading Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-03-08 15:48:35] |
| User351605 - Posts: 76 |
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Ok i'm going to deactivate the Exchange and the Data Feed. Although i paid for this month already, I assume I can't do anything with the data feed, correct? So I can also deactivate it right now.
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| [2019-03-08 15:55:56] |
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We have done this for you and a refund has been issued for the remaining amount.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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