Support Board
Date/Time: Tue, 07 May 2024 19:17:20 +0000
LMAX demo account connection - very slow data download
View Count: 803
[2019-03-07 15:05:19] |
PK - Posts: 12 |
Hi, The chart data download is very slow for LMAX, so I wonder if there is any problem with the connection or maybe because it is the demo, and it will be faster when going live. Could you please advice? |
[2019-03-07 15:20:54] |
patrick - Posts: 30 |
Well, yesterday during BOC Rate Statement and Overnight Rate, USDCAD rallied. However my LMAX live account is not showing that. It is the 2nd time I notice a significant delay in live feed during event news. I have decided not to trade on LMAX anymore. So much for its advertisement as a real exchange. Also its swap rate is one of the worst worst too. |
[2019-03-07 18:00:19] |
Sierra Chart Engineering - Posts: 104368 |
The historical data and real-time data comes from a server in London whether you are using a demo or live LMAX account. So it is not going to make any difference if you have a live account. The chart data download is very slow for LMAX Are you referring to historical data downloading? Or the real-time updates?In regards to USDCAD, this is the chart for the last couple of days: http://www.sierrachart.com/image.php?Image=1551981533605.png The chart bars are set to 5 minutes. We do not see any missing data so we do not know what you are referring to in post #2. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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