Support Board
Date/Time: Tue, 23 Dec 2025 15:55:16 +0000
Installation failure - Current version 1857
View Count: 1025
| [2019-03-06 17:21:58] |
| User594504 - Posts: 1 |
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This account is via AMP w/ CQG. I have tried updating to 'Current', 'Pre-release', and a specific version (1860), all fail with a failure to find specific files under a TRANSACT sub-folder. I sent one of my logs from the failure to support a earlier this AM. Can someone point me to a solution, please? |
| [2019-03-06 23:55:31] |
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We are testing this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-03-07 02:41:03] |
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Try again with Help >> Download Prerelease. And do not check the option to install optional files.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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