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Date/Time: Sat, 21 Sep 2019 12:38:38 +0000



Intraday chart only loads about 1 month of data for China A50 futures symbol CN

[2019-03-06 07:21:19]
User342953 - Posts: 2
Intraday chart will not load more than one month of data for China A50 Futures symbol CN. I don't have any issue with another instrument Nikkei 225 Futures. Actually I copied the entire chart book for Nikkei 225 Futures to a new chart book for A50 and change the symbol accordingly to CN.
Also confirmed all session times are setup correctly. Number of days to load also set according to Sierra Chart documentation. Also tried Delete and reload intraday data to no avail.
My DTS is from CQG Fix.
[2019-03-06 07:32:25]
Sierra Chart Engineering - Posts: 76441
What is the exact symbol of the chart? There probably is not more data available from CQG.
Sierra Chart Support - Engineering Level

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[2019-03-15 07:58:16]
User342953 - Posts: 2
The exact symbol is F.US.CNH19 on Sierra chart. I can load it on daily chart with the period I specified but it can only display about 1 month of data on any intraday time frame.

Thanks!
[2019-03-15 17:10:10]
Sierra Chart Engineering - Posts: 76441
The historical data for this symbol fully comes from CQG. This is not something we can help with. If you only get about a month, that would appear to be accurate.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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